Product Specialist Gastroenterology – Brussels & Liège

le contenu du travail

Company Description

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Within the Immunology business, the Gastroenterology Business Unit (BU) operates in a dynamic, rapidly expanding market. Today, this BU is clearly a key driver for AbbVie’s business and will remain so for the coming years. After years with a first very successful molecule (adalimumab, also known as Humira), the gastro team has successfully launched several innovative molecules in different indications: Rinvoq for Ulcerative Colitis, Skyrizi for Crohn Disease, and Rinvoq for Crohn Disease as well. Most recently, this successful portfolio was further enhanced with the upcoming launch of Skyrizi in Ulcerative Colitis.

Interested in joining our team and contributing to AbbVie’s journey in Gastroenterology?

Mission & Responsibilities

Business Impact:

• Execute our brand strategy and tactics in the field—in close collaboration with the In-Field Team. Provide the Brand Team with relevant insights to support and refine strategy. Ensure optimal outreach in the field through a multi-channel approach.
• Take responsibility and accountability for sales performance through effective territory management and a targeted account-by-account approach. Use a dedicated challenger method to conduct impactful scientific discussions with stakeholders.
• Build strong customer relationships and understand customer needs—always putting the patient at the center of every effort, and operating within AbbVie’s code of conduct, policies, and all applicable laws and regulations.
  
  

Key Responsibilities:

• Achieve sales performance, brand KPIs, and financial targets, aiming to meet or exceed expectations.
• Develop a pre-call plan using SMART objectives, and conduct post-call evaluations to continuously improve sales results. Handle objections, misunderstandings, and concerns effectively, consistently securing logical next steps and actions to close each sales call.
• Proactively and continually strive to meet customer needs and challenges in order to build trusted relationships and achieve win-win agreements between AbbVie and customers.
• Develop and execute a call plan that meets set metrics and optimizes contact and coverage for key customers—maximizing access and sales opportunities by leveraging all communication channels, including digital.
• Continuously build an understanding of customer needs, market dynamics, competitors, accounts, diseases, products, and clinical expertise, and share this market intelligence with the in-field and brand teams to ensure alignment, anticipate changes, and optimize brand strategy and execution.
• Communicate AbbVie’s value proposition to assigned health providers, and identify, develop, and maintain disease state experts and advocates to maximize brand performance.
• Be the primary contact for your targeted HCPs—optimizing accessibility and share of voice by identifying additional call opportunities.
• Ensure accurate planning and reporting of calls, appointments, and meetings in the CRM system. Lead the collection of administrative documents for HCP contracts and provide full documentation to assistants in line with OEC and AbbVie guidelines.
• Play an active and constructive role within the IFT; collaborate optimally with MSL colleagues to build and implement account plans. Gather and share market insights with IFT colleagues and the Brand Team.
• Ensure top-tier compliance by adhering to all applicable rules and procedures (OEC, Finance, BTS, Purchasing, Material Review, Pharmacovigilance, etc.). Understand all rules relevant to your function, complete assigned training on time, plan activities well in advance, proactively discuss any issues, and act as a compliance ambassador.
  
  

Qualifications

• Master’s degree in biological sciences, pharmacy, business or equivalent.
• Minimum of 4 years’ experience in commercial pharmaceutical roles, recent experience in immunology is an asset.
• Strong business acumen and proficiency with business tools; demonstrates strategic and critical thinking.
• Strong digital skills, including use of CRM tools, remote engagement, and digital communication channels.
• Proactively identifies customer styles/behaviors and adapts selling approach accordingly.
• Proven track record of successful sales performance in relevant therapeutic areas preferred.
• Solid presentation skills.
• Fluent in French and English.
  
  

Additional Information

Competencies Ways we Work

• All4OneAbbvie - Interpersonal Savvy
  
  

Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

• Decide Smart&Sure - Dealing With Ambiguity
  
  

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

• Agile&Accountable - Managing Vision and Purpose
  
  

Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations.

• Clear&Courageous - Managerial Courage
  
  

Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

• Make Possibilities Real – Planning
  
  

Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

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https://www.abbvie.com/join-us/reasonable-accommodations.html