Project Manager, Service Sales Projects

le contenu du travail

TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com

We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology. Our mission is to enable our customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.

We are currently recruiting an experienced Project Manager to to manage (quoting, initiating, planning, monitoring, coordinating progress) and realise the objectives of the ’service sales’ projects assigned to him/her in close cooperation with our industry clients and internal stakeholders.

In this role, you will

• Manage, quote and coordinate peeler projects and follow them to ensure that they progress smoothly and that possible problems are dealt with efficiently.
• Are responsible for the results of the planning phase up to and including the feedback & evaluation phase of the assigned projects and make sure that the clients are always satisfied.
• Support Service & Sales in the Pre-Sales phase
• Cooperate closely with internal and external parties to involve the right people at the right moment and see to it that they carry out their tasks properly.
• Are responsible for controlling the budget/costs and the extra costs for the assigned projects.
• Ensure that internal and external stakeholders know about the progress, approach and quality of the project and see to it that obstacles are dealt with.
• Follow up ’3rd party’ equipment if part of the project.
• Follow procedures and guidelines for project-based work.
• Ensure a smooth and professional transfer of the project to the Service Organisation.
• Cooperate closely with product expert, back office and Peeler engineers (Dublin) to provide mutual support where necessary and join in creating a pleasant and collaborative atmosphere in the Project Management Role.

1. Management of technical-operational projects:

• Supports and implements projects in the planning phase up to and including the feedback & evaluation phase.
• Organises and facilitates meetings and other forms of assembly related to the projects and reports on this to the stakeholders and makes sure that obstacles are dealt with efficiently.
• Is well-informed about the content of the assigned projects and ensures that they are planned and followed up properly.
• Takes initiatives that improve the processes.
• Cooperates with the back office and planning department to organise ‘Pre-Inspection’ visits that could be asked for by the client, and follows up obstacles.
• Visits assigned projects in the field , up to 30% of his/her time and can be adhoc travel
• Participate in the weekly peeler meeting with Senec & Dublin.

2. Information flow external:

• Cooperates closely with the customer, the agent, the 3rd party and, possibly, the line integrator and ensures a proper information flow about the arrangements made.
• Is available to give technical support/advice to agents and customers in the initiation phase of a project.

3. Information flow internal:

• Puts together the construction file for each machine in which all features of the project are included.
• Cooperates closely with the departments Sales, Production, Service and R&D and ensures a proper information flow about the arrangements made.
• Ensures that the production checklist is checked and takes care of the necessary communication of backorder shipments to the stakeholders.
• Is available to give technical support/advice to the Area Sales Managers in the initiation phase of a project.
• Sees, together with the Peeler Product Expert, to it that the Field Service Engineer in charge of the installation, start-up and commissioning has all the necessary information about the project involved so that the intended results are achieved as efficiently as possible.

4. Design:

• Designs solutions for line integration (if required) in cooperation with Customer Engineering and Sales.
• Supports the technical clarifications in the initiation phase of a project.

Your profile

• 3+ years of project management experience within a sales/services environment ideally in an industrial product business and within an international business
• Proficient with MS Office suit. Experience with CAD is an asset
• Degree in Technology / Engineering
• Excellent English skills, both written & verbal. Knowledge of Dutch, French or German are a plus
• Good communication skills verbal & written
• Customer & solution-minded
• Flexible
• Organisational skills
• Precise
• A true team worker
• A can-do mentality

Interested? We look forward to hearing from you! Please apply by attaching an up-to-date CV (in English).

Shortlisted candidates will be contacted within 2 weeks of application. All inquiries and applications will be treated with the utmost discretion.

NOTE TO RECRUITMENT AGENCIES: We do not accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may not submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members. TOMRA is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.