Senior Technical Consumer Research Specialist

le contenu du travail

Location(s):

Belgium

City/Cities

Brussels

Travel Required

Relocation Provided:

Job Posting End Date

Not Available

Shift

Job Description Summary:

Job Title: Senior Technical Consumer Research Specialist

Location: Brussels

Hiring Manager name: R&D Operation Director

Opening Paragraph: The Research and Development center located in Brussels is one of the main R&D centers of the Coca‐Cola Company. We oversee the development of new beverages (CSD, juices, iced teas, coffee, water, dairy, plant based…), packages and retail equipment innovation for Europe, Eurasia, Middle East and Africa.

The senior product guidance scientist will be responsible for understanding and defining the fundamental consumer and sensory requirements for specific beverages categories, and mastering and implementing appropriate research proposals to create consumer centric innovation (Product, package, equipment). He (she) will also generate products related knowledge, market understanding and consumer insight to support our 3 years product, packaging and retail equipment innovation pipeline for Europe, Eurasia, Middle East and Africa.

What You’ll Do For Us

• Create insight to Support end to end consumer centric innovation.
• Lead the TCR activity on your category: Develop, plan and implement research proposals to gain actionable sensory and consumer insights in order to provide technical guidance to the development team and business unit. Build the cross-functional relationships and network to drive the consumer-centric solution development in your category
• Understand and define fundamental consumer/sensory requirements of your categories and inject the knowledge into solution development.
• Define solution options based on in-depth understanding of the consumer needs and competitive landscape.
• Conduct competitor benchmarking and product/packaging evaluation to understand the competitive landscape
• Create research design, implement and gather data, analyze and interpret them using appropriate statistical techniques (including parametric and non-parametric methods, ANOVA, factorial analysis and modelling tools)
• Provide recommendations on business solutions based on strong technical consumer research and deep understanding of business environment. Identify, evaluate and mitigate technical risks along the research process to increase confidence in final business decisions.
• Work as a close partner with the R&D categories team, Marketing and Knowledge Insight team. Actively support the 3 years innovation strategy by providing insights and recommendations based on deep understanding of consumer & competitive landscape.
• Continuous review and development of current best practices, research methodologies and development of creative solutions to complex challenges. Be curious, identify & try innovative alternative methods.
• Take active part to the R&D global TCR community and partnering on research on research or social listening global projects
• Mentor and train colleagues on new methodologies and skills to continuously improve the competence of the team
  

Qualifications & Requirements

• MS/ PhD in market research, food or sensory science, behavioral psychology or related fields
• 8+ years of relevant experience in sensory or consumer research
• Recognized expertise in at least one area linked to technical consumer research: statistics, cognitive science, psychology, sociology or consumer research
• Proven track record in delivering consumer centric results working in a matrix organization including R&D, Marketing and Knowledge insight.
• Strong consumer mind set with the ability to see the link between solutions and consumers
• Experience in consumer research and sensory methodologies and sound understanding of the underlying statistics
• Strong problem-solving skills
• Strong organizational and time management skills
• Strong written and oral communication skills, excellent communicator
• Able to apply technical knowledge and establish credibility with highly technical audiences in order to build technical relationships that will benefit customers or the Company and with non-technical audiences in order to influence decision makers
• Strong and proactive team player, enthusiastic, creative and curious
• Conceptual, data driven, analytically strong
• Able to mentor and coach team members and peers
• Fluent in English. An additional language is a plus
  

What We Can Do For You

• You will grow as a member of our creative and multi-cultural R&D Team in Brussels, in the heart of Europe.
• You will work in one of the main R&D centers of The Coca-Cola Company, within a multidisciplinary team, supporting innovation for more than 100 countries.
  

Travel Requirements

• Travel will fluctuate and is projected as maximum 10-20% of the time.
  

Skills

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

Full time