Talencia Consulting - Support Engineer 2 / 3 Line

☞ Talencia Consulting

Vue: 155

Jour de mise à jour: 26-11-2025

Localisation: Brussels Brussels Capital

Catégorie: Direction

Industrie:

Type d’emploi: Freelance

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le contenu du travail

Talencia is currently looking for a Senior 2/3 Line Support Engineer.

Description

My client is currently in the migration 365. According to this situation, there will be more incidents in the Service Management Team.

Your main responsibilities are

Dealing with complex 2nd and 3rd level incidents and problems, providing support and technical expertise to your colleagues and the customer;
Assessing the situation to ensure that upgrades, upgrades, modifications and/or extensions can be implemented among other tasks
Contribute to ITIL processes: Incident, Problem, Availability, Capacity, Change and Configuration management;
For the customer, providing support, setting up monitoring tools, possibly being responsible for the overall architecture, providing advice (procedures, security, etc.).

Skills

5-10 years of experience as a 2/3 line Support Consultant
Windows Server, Active Directory administration & migration
Excellent knowledge with Exchange Server
Excellent knowledge with Citrix (VPN, ...).
Excellent VMware knowledge
Proven experience in monitoring systems

Technical skills required

Microsoft Office 365
Proven experience in big Microsoft et VMware infrastructure.
Good analytical skills, solution-oriented, rigorous, structured and determined;
Ability to work in a team and independently

Duration: 3 months renewable contracts (long term)

If you are interested for this position please send us your updated CV via the button below.
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Date limite: 10-01-2026

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