Technical Consulting Engineer - Cisco DNA

☞ Cisco Systems

Vue: 250

Jour de mise à jour: 16-11-2025

Localisation: Diegem Flemish Brabant

Catégorie: IT - Logiciel IT - Matériel / Réseaux Informatique Transport / Logistique / Entrepôt

Industrie:

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le contenu du travail

What You’ll Do?
Diagnose, troubleshoot and resolve incidents related to Cisco DNA/SD-Access solution.
Work with Cisco global customers remotely and help solve their highly sophisticated technical issues.
Engage in internal cross-technology collaborations to help tackle issues in heterogeneous network environments.
Recreate customer technical problems within Cisco’s internal labs.
Be a trusted technical authority to worldwide Cisco customers and partners.
Contribute to support knowledgebase and troubleshooting guides.
Build automation and augmentation logic to speed up issue resolution.
Be the first to lay hands on the latest and greatest ground breaking technologies in Cisco Enterprise area.
Improve product quality by identifying and submitting software defects,
Be a phenomenal teammate in a worldwide team.
Who You Are?
Solid grasp of modern Enterprise networks.
Good analytical and problem-solving skills - ability to narrow-down the issue to specific network/software component and come up with feasible workaround/fix.
Knowledge of Linux operating system and virtualization.
Good understanding of network and transport infrastructure protocols (IPv4, IPv6).
Knowledge of routing protocols (OSPF, ISIS, BGP) and multicast.
Understanding of DHCP, TCP/UDP, VLAN, DNS, STP.
Ability to quickly learn new or unfamiliar technology and products using documentation and internal resources/training and apply that knowledge in real world situations.
Skills to work independently as well as in very diverse team environment.
Bachelor’s degree in Information Technology related field of study (preferably with a network engineering/computer science or telecommunication specialization) or equivalent experience.
We´ll be very impressed if you also show one of these:

Knowledge and experience with modern switching products (Catalyst 9000 series).
Understanding of modern network constructs (VXLAN) and protocols (MP-BGP, LISP).
Hold a current valid industry recognizable accreditation (CCNA, CCNP, CCIE).
Basic knowledge of any programming language (preferably Python) and Rest APIs.
Understanding of Docker and Kubernetes.
What´s in it for you?
You will become industry leading top networking expert with outstanding world-class problem solving and network troubleshooting skills. In TAC each new case brings a new challenge and a new customer with a new network infrastructure to troubleshoot.
You will become part of a high performing and diverse team. Excellent opportunity and resources to learn and grow.
You will get targeted training helping you to ramp up your knowledge based on a multiple phased learning plan. You will also get a personal mentor to guide you and to support you during the initial months to ensure your success.
We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (37 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco COVID-19 Vaccination Requirements
The health and safety of Cisco’s employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

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Date limite: 31-12-2025

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