Technical Support Engineer

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Company Description

Schréder has been crowned "Entrepreneur of the Year® - Entreprise de l’Année® 2024".

Want to join a company with a century-long tradition of innovation and entrepreneurial spirit that pushes the limits of the smart lighting industry? A company that requires employees to broaden their expertise to not only light urban environments but also deliver services for engaging and interactive public spaces. With a rich heritage in engineering, environmentally, economically, and socially sustainable lighting has always been part of our DNA. With connectivity more vital more ever, as Experts in Lightability™, we propose lighting infrastructure that will play a pivotal role in building Smart Cities. A family-owned Belgian company with headquarters in Brussels, we are present in over 70 countries on 5 continents.

Will you take the challenge? Let’s light up the future together!

Job Description

Currently, we are looking for a Technical Support Engineer in Liège, Belgiumto be part of our global team working together towards our mission – to bring meaningful moments to people in connected public spaces.

Special projects area where you will be involved, is newly defined to strengthen the link between R&D and operations; the challenge to get all activities defined and explored in this new area will create new insights and thus new opportunities.

As our Technical Support Engineer, you will be in charge of continuous improvement : design, cost, assembling efficiency, supply challenges on lighting systems.

This position will give you a large scope of challenges, while interacting with all disciplines in the organization.

What you will do :

Special Projects Assignment content on 5 main areas:

• End to End digital maturity on Asset Data Management:
• Securing every connected outdoor lighting solution is provided with robust asset data
• Daily tracking and tracing of asset data uploads to Schreder EXEDRA platform
• In close collaboration with all Schreder plants and subcontractorsCost saving and productivity:
• Continuously analysis to cost saving opportunities
• Brainstorming to new ideas,
• Prioritizing by business case
• Execution and validation of cost saving topics till implementation in Schreder Manufacturing plants
• Customer excellence by tackling field complaints on driver topics:
• Driver problem solving related to connected lighting solutions
• Analysing customer issues on driver functionality and performance in the connection with smart control devices
• And securing containment actions short term, + implementing robust solutions to enable customer excellence
• Large tender support:
• Supporting our commercial entities with competitive offers for large volume contracts
• Best competitive offers, on technical and financial parameters
• Collaborating with all commercial entities worldwide
• Continuous support to Schreder plants
• Searching for alternative components in case of lead time issues to the end customer
• Searching for solutions for obsolete materials (is also cost saving topic)
  
  

Working for “special projects” will give you a large scope of challenges, while interacting with all disciplines in the organization.

Qualifications

At Schréder, entrepreneurship and a growth mindset are essential. It’s not just about who you are but who you want to become with us.

Skills Requested

• Master or Bachelor in engineering level; or industrial engineer or relevant field
• 3-5 years experience in a technical engineering role
• High level of technical expertise in electro-mechanical field (not being the expert),
• Cost engineering and value engineering capability
• Languages : English (C1)
• Analytical skills
• Problem solver, solution minded
• System acknowledgement
  
  

For the particular role, we also expect the following :

• Communication skills for interaction with a lot of departments
• Open mindset for improvements; always open to find new ways of designs, costing, assembling
• Pragmatical approach;
• Out of the box thinking
• Agility / speed of decision making
  
  

Additional Information

At Schréder, every employee is valued for his or her skill set. We actively look for and choose employees based on their experience and the value they bring to the company.

What We Have Waiting For You

• A positive work environment : You can expect to work in an environment that is safe, supportive, and free from discrimination or harassment.
• Flexibility at work : For all functions that allow it, we encourage hybrid working, as working in person and remotely has benefits.
• Growth opportunities : You will be part of a global company that encourages your employees to learn and develop daily and pursue their career goals at Schréder. Our soul is entrepreneurial, so take some risks, allow yourself to get out of your comfort zone and grow with us!
• Open communication : We encourage open communication between employees and managers and feedback and suggestions between all organisational levels.
• Shared purpose : If you will be here with us, we share the same values.
• Deeper connections : We are friendly and open to those who arrive, see great value in our differences and diversity, and work together with trust and collaboration.
  
  

On top of that, in addition to a competitive and attractive compensation package, we offer a great number of extra-legal advantages such as flexible working hours, structural homeworking, a market competitive salary, performance bonus, company car, meal vouchers, eco vouchers, pension provision, medical & hospitalization insurance, net allowances and a laptop.

Commitment to Diversity & Inclusion

Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences and abilities.

At Schréder, we commit ourselves to co-creating an environment where passionate people work and win together, learn and have fun. Let Join us!