Front Office Representative

TUI

View: 120

Update day: 29-11-2025

Location: Zaventem Flemish Brabant

Category: Food & Beverage

Industry:

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Job content

As a Front Office Representative, you’ll be responsible for welcoming our guests and employees on arrival in a warm, welcoming, and professional manner.


ABOUT THE JOB


As a Front Office Representative, you’ll be responsible for:


  • Welcoming our guests and employees on arrival in a warm, welcoming, and professional manner.
  • Keeping the front desk clean, tidy and supplied with all the necessary supplies
  • Answering, screening and forwarding redirect phone calls to the respective colleagues.
  • Receive letters, packages and send them to appropriate destination
  • Prepare and manage outgoing mail
  • Make supply orders/DHL packages when needed
  • Monitor and update records and files
  • Monitor and log office expenses and costs
  • Monitor office supplies and place orders when necessary
  • Maintain a filing system of all required documents.
  • Support with the organization of events
  • Booking of meeting rooms and required catering
  • Coordination in the process for broken luggage
  • Distribution of fruit, presents for the personnel, ordering flowers, …
  • Practical and administrative coordination in the onboarding & offboarding procedure
  • Processing of requests in view of TUI Material (Pick-up point)
  • Supporting different departments (Badges – Uniforms – Fleet – Facilities)

ABOUT YOU

  • You have relevant experience within a similar position
  • A strong team player ethos and a passionate work ethic
  • You have an in-depth knowledge of office management tool such as MS Office (Microsoft office – advanced in Word, Excel, PowerPoint & Outlook)
  • Sense of ownership and pride in your performance and its impact on company’s success
  • You are customer focused and always aiming to be the best.
  • You have a flair for talking and engaging with internal and external customers over the phone.
  • Good time-management skills: Highly organised, disciplined and flexible, you excel in a ‘can do’ approach

ABOUT OUR OFFER


Working at TUI has many advantages – here are some of the highlights:

  • Fantastic holiday benefits including discounts
  • Online wellbeing and learning support
  • Fun and dynamic work culture

* This position is also available on a temporary basis for internal cabin crew on a winter break *

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Deadline: 13-01-2026

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