Global Customer Project Manager

Job content

Company Description

The purpose of this position is to be responsible for leading a team of high performing Customer Project Managers, formulate and execute a customer centric strategy and drive customer project management to maximise business performance at TOMRA Processed Food.

Specific responsibilities:

Operations:

Exercise project management best practices and oversee project activities consistent with the established scope and requirements

• Deliver client-focused communication and execute customer centric strategy

• Manage complex strategic projects in alignment with our company goals

• Drive outstanding business results and first-class employee development

• Schedule management: including resource planning, sequencing of tasks, estimating, identifying dependencies, and tracking procedures

• Scope management: including project initiation, scope planning, definition and change control procedures and approvals

• Cost management: resource planning, cost estimation, budgeting, and control activities.

• Risk Management: risk planning, identification, mitigation, and remediation

• Quality management: responsibility for project deliverables

• Communications: management of project team communications with key stakeholders

• Documentation: Manage product documentation process and ensure completeness.

• Training: Establish training program and execution

• Deliver best practice, structured customer project management to the organisation to strengthen our customer intimacy

Relationship and Stakeholder Management:

Actively engage with key internal stakeholders cross-company

• Actively work in partnership with internal teams Services, Sales, People & Organisation, Engineering and Operations

• Lead a team of Regional Customer Project Managers that are responsible for local customer project managers

• Develop productive relationships and maintain an atmosphere of trust

• Effectively resoles conflict and communicates disagreements without being disagreeable, offending or building resentment

• Establishes rapport quickly and takes initiative to build/strengthen relationships with others

Organisation:

Observe and comply with policies, procedures and quality management systems.

• Observe and comply with our code of conduct

• Positively and actively support effective communication, encourage and provide constructive feedback

• Support the overall organisational vision, values, and culture

• Any other reasonable duties as required

Health & Safety:

Adheres to all H&S practices and rules as they relate to the position and working environment(s) and seeks out advice when unsure

• Follow all established work procedures regarding the requirements for H&S, including the use of PPE were required

• Actively promotes and supports health and safety, and wellbeing initiatives or opportunities for improvement.

• Complies with establish work procedures and practices when working offsite

• Acts as an internal advocate for H&S and Wellbeing initiatives

Required skills and abilities:

• 10+ years’ experience in technical project management role for CAPEX projects

• Strong experience in leading or directing projects

• Strong experience managing projects, scope, and time

• Independent and self-motivated

• Strong leadership in people management

• Person who takes initiative and able to work independently

• Ability to deal with deadlines and pressure

• Organisational skills, ability to plan in advance and strong attention to detail

• Excellent communication skills (verbal & oral) to interact with different stakeholders

• Ability and willingness to travel internationally, as required.

• Up to 30% travel

Education:

A Master or bachelor’s degree in project management, engineering, or business

Other skills/abilities:

Fluent in English, other languages are a plus

How To Apply

Additional Information

Please apply by sending your full CV and motivation letter to:

tss-jobs.be@tomra.com indicating "Global Customer Project Manager" in the subject line

NOTE TO RECRUITMENT AGENCIES: We do not accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may not submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members. TOMRA is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.