Account Manager

The Opportunity

The DCC Roll out and boost Team within Merchant Services ensures for the success of Dynamic Currency Conversion (DCC). We are looking for a DCC Account Development Manager.

Day-to-Day Responsibilities

• Contributing to the development, performance and coverage increase of the Dynamic Currency Conversion (DCC) service in Benelux and globally.
• Consulting sales units on high potential clients, on increased DCC conversion and new distribution channel opportunities.
• Deep diving into reports and systems in order to understand the business situation, gaps and opportunities.
• Analysing markets, client experiences & needs as well as, potentials with the processing of large amounts of data.
• Providing DCC consultancy and support towards internal & external stakeholders (at all levels), increasing stakeholders’ understanding of DCC through trainings & education.
• Driving DCC hit rates - conducting DCC trainings and presentations for the front line employees (e.g. hotel reception etc).
• Working in close cooperation with respective sales teams, providing DCC consultancy during the sales process (pre- & after-sales) with international clients, contributing to RFP’s.
• Executing DCC Account and Relationship Management, preparing DCC Account Plans and presenting them to Top Management of our clients.
• Actively participating on internal DCC projects while bringing high value and support.
• Supporting Marketing and Go to Market teams with DCC campaign management activities.
• Collaborating across business lines and supporting colleagues in the team, who operate from various European metropolises.

What We Are Looking For

• 
  Bachelor degree (or above) with commercial background.
• Experience in client facing functions, understanding of account, sales & relationship management.
• “Hunting” mindset & “go getter” mentality.
• Willingness to meet clients and travel (within Benelux & Europe).
• An entrepreneurial mindset & approach, proactive & creative in finding new opportunities.
• Strong analytical skills, able to generate & analyze reports, being good with numbers.
• Experience in analyzing trends, forecasts and consultancy services.
• Experienced and knowledge of processes in the segments: hotel, petrol, retail, travel and/or luxury.
• Excellent in English, French/Dutch orally and in writing - one additional language would be a plus (German, Spanish or Italian).
• Driver’s license.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• 
  Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career..