Posizione: Associate

Tipo di lavoro: Full-time

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Contenuto del lavoro

Zadig&Voltaire is an upper-end brand founded in 1997. The signature of the brand comes from its fine materials such as cashmere, silk and leather. By revisiting basics in a casual and rock’n roll way, Zadig & Voltaire is the embodiment of a new type of luxury. Chic, laid-back, cool. To see the current collection: www.zadigetvoltaire.com

Zadig & Voltaire is looking for an Assistant Manager to join our team in Maasmechelen.

The Assistant Store Manager is expected to:

Leader skills

  • Be a brand ambassador and embrace the brand Selling Ceremony
  • Inspire the team and lead by example
  • Support the development of the team and store KPIs
  • Be proactive in developing your team skills and brand/product knowledge

Selling skills

  • Drive sales: you coach your team in delivering exceptional and personalised customer experience
  • Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
  • Build customer loyalty, understand customer relationship management
  • Be able to communicate efficiently and effectively
  • Be knowledgeable of the collection and the brand iconic pieces

Operations

  • Drive sales: Fully proficient on operating till system, payments and fraudulent transactions
  • Manage the opening and closing procedures for your store and ensure luxurious store environment and standards
  • Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
  • Pay attention to the security of the team and customers, by respecting health & safety guidelines
  • Follow up stock transfers between stores and manage the faulty items procedure with the support from the manager

Commercial & Merchandising

  • Manage the VM guidelines implementation and train your team on all VM aspects & standards
  • Know how to adapt the VM guides to the space.
  • Ensure the shop floor and the windows standards are impeccably maintained
  • Know, use and communicate the VM tools and guidelines to the team.

You have two years’ experience in an upper-end brand, and have a passion for the fashion and luxury world. You are hard-working, dynamic, energetic with a commitment to customer service.

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Scadenza: 31-12-2025

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