Billing Functional Analyst

Contenuto del lavoro

The opportunity

As a leader in end-to-end services for critical electronic transactions, Worldline is specialized in electronic payment services (issuing, acquiring, acceptance, terminals, card and non-card payment solutions & processing), Merchant Services, as well as services for financial markets.

The delivery unit Merchant Services is concerned with managing electronic payment transactions through payment terminals (POS terminals), eCommerce (web shops), ATM’s and mCommerce for brands like Bancontact, Visa, MasterCard, Amex, Diners, CUP, JCB, Sodexo … and requesting real-time payment authorizations to the card issuers worldwide. Today we process 2 billion transactions per year, with peaks of over 10,000 transactions per minute.

The Billing Service is within the delivery unit “MS” responsible for all projects related to automating billing flows towards Merchants & Financial Institutions as well as the Merchant/Bank settlement for payment schemes like BC EMV and international accounts.

The role of the Functional Analyst is to translate business requirements into functional/system solutions, coordinate, follow up & challenge development by offshore teams, support test, deployment & production teams and permanently strive for work environment and product improvements.

Your day-to-day responsibilities include

· Create functional and system design for billing & settlement solutions to serve Worldline

& Worldline customers business needs

· Take ownership for successful delivery of new changes installed on our production environment

· Integrate application components

· Support test team and quickly fix problems raised by test team

· Monitor offshore development team activities :

o transfer knowledge about applications, technologies, new developments, best practices, processes

o validate work delivered (technical documents, code, scripts, test results)

· Analyse problems raised by customers or production support, find and implement a solution (mostly in an emergency / crisis context with high pressure, stress and quick results expectation)

· Propose & analyse application improvements (performance, robustness …)

· Coordinate / administrate small changes development

Your Profile

· Bachelor’s Degree or higher in Information Technology, Engineering, Economy or related fields

· Minimum 1-3 years of experience as a functional analyst, preferably in a Billing environment

·Experience with SAP (Finance or Brim) is a very big asset

· Knowledge in the payment or banking industry would be an additional asset

· Excellent written and oral communication skills; able to communicate complex information in an easy-to-understand way

· Fluency in English, knowledge of Dutch or French is an asset

· Able & willing to work in an international & multi-cultural environment

· Structured and organized, with good interpersonal skills

· Autonomous and proactive

· Analytical and problem solving skills

· Result-oriented individual who appreciate working in a fast paced environment

· Ability to be flexible and to work both independently and in a team environment

· Effectively manage simultaneously occurring tasks and are adaptable and flexible to the dynamic needs of large projects.

· Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities

· Mandatory Technical skills: SQL

· Understanding of technical infrastructure & working knowledge of C and/or Java is an asset

Grow with us, create tomorrow

At Worldline, we are dedicated to helping our people unlock their full potential - both professionally and personally. With comprehensive training and development programs, expert communities, and global mobility programs, you will always be able to develop and grow at Worldline - wherever you want to go and whatever you want to do. We also offer flexible hours and remote working, to empower you to be your best self at work and at home. 8 in 10 Worldliners consider Worldline a friendly place to work, and 9 in 10 are satisfied with the training & development they receive.

Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

Learn more about life at Worldline oncareers.worldline.com