Business Analyst, Governance and Resilience

☞ Mastercard

Visualizza: 210

Giorno di aggiornamento: 26-11-2025

Località: Waterloo Walloon Brabant

Categoria: R & D IT - Software

Industria: IT Services IT Consulting Technology Information Internet Financial Services

Posizione: Mid-Senior level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Business Analyst, Governance and Resilience

Overview

Mastercard is a global technology company and the Operations and Technology teams are central to building and delivering our products, services and technology to our customers. O&T is responsible for a broad set of technology capabilities including Markets and Localisation, Corporate Security and Payment Networks.

The O&T Europe team is looking for a Business Analyst, Governance and Resilience to support the regional regulatory requirements on the function. This role sits within Markets and Localisation and will report to the Governance and Resilience Director, Europe.

Responsibilities
  • Support the Governance and Resilience Director to meet regulatory requirements on behalf of Operations and Technology.
  • Track, analyse and process improvement activities related to customer-impacting incidents.
  • Maintain metrics as defined by management.
  • Support strategic regional initiatives and key stakeholders within the O&T Europe team.
  • Produce monthly submissions of regional activities to share with the wider Markets and Localisation teams.
  • Own the administrative tasks related to monthly and quarterly regional meetings.

Experience
  • Bachelors degree or equivalent experience
  • Effective written and verbal communication skills
  • Ability to work independently
  • Be a team player, always looking for potential solutions to solve problems
  • Able to build and maintain excellent relationships with key stakeholders
  • Have an understanding and interest in payments and technology

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must
  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Scadenza: 10-01-2026

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