Business Architect

Contenuto del lavoro

Domain:

Customer & Distribution:

• xRM: CRM (customer relationship mgmt.) and Distributor relationship management

• Marketing functions: customer campaign management etc

• Customer facing front-ends for retail and corporate customers, mobile and web: axa.be, customer zone, corporate customer zone, …

Your Mission

• In the Customer and Distribution domain you define and document the business architecture (strategy, people, process, tool) and participate in the definition and execution of multi-year transformation roadmaps to ensure the success of business transformations.
• You define, structure, formalise and validate with all stakeholders, business solutions to operationalise organizational transformations
• You participate in the identification of the initiatives necessary to realise the needs (strategic and tactical) of the business and the (target) business architecture.
• You identify the impacts of these initiatives on the different aspects of the business architecture (capability, value stream, process, organization, people, information, tools)
• Identify and ensure that interdependencies are taken into account within the domain as well as inter-domain to ensure smooth implementation of projects.
• Contribute to the implementation of the target architecture roadmap to ensure that projects are coherent for the organization.
• Challenge and validate/define the scope of projects and demands together with the business to ensure that business can take the right decisions for the organization
• Ensure that projects remain aligned with the initial business architecture to ensure the right result is obtained for the organization. Participate in evolution and positioning of a Business Architecture practice within AXA.
• Develop and maintain a knowledge base “business architecture” to have up-to-date organizational blueprints.
• For projects, you create business architecture part of SAD (solution architecture descriptions) which contain business motivation, business goal, business information etc. diagrams and which are formalized using Archimate.

Your Profile

• You have a master’s degree or equivalent experience, and you have minimum 5 years of relevant experience.
• You must be able to actively discuss and hold workshops in French, be able to read/write English and understand Dutch.
• You have excellent communication skills (ability to communicate to all relevant stakeholders on their relevant level of information need) and you can write complex documents and deliver persuasive presentations
• You are a quick learner and can rapidly grasp the IT application landscape and the business functions these applications fulfil.
• You are good at networking and influencing.
• You are result driven.
• You are flexible, pro-active, structured and quality oriented. If needed, you jump in to draft parts of the solution architecture if they don’t require in-depth technical knowledge.
• You are a team player, and you leverage the knowledge of your peers to ensure the best possible solution