Cargo Customer Service Officer - Brussels

☞ Qatar Airways

Visualizza: 215

Giorno di aggiornamento: 16-11-2025

Località: Brussels Brussels Capital

Categoria: Merchandising / Acquisti / Catena di fornitura

Industria: Airlines Aviation Aviation & Aerospace Package Freight Delivery

Posizione: Entry level

Tipo di lavoro: Full-time

Loading ...

Contenuto del lavoro

About The Role

With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world.

The Role Includes

As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Customer Services Team in Brusselsas a Cargo Customer Services Officer.
  • Handling customer requirements and requests professionally on a daily basis and assist staff in resolving difficult issues and problems pertaining to customer service and cargo reservations.
  • Ensuring clear procedures and benchmarks are in place and followed when dealing with customer queries and requests.
  • Ensuring staff are fully trained and well versed on the range of QR Cargo products and services and are comfortable to communicate and sell these to customers.
  • Interacting closely on a daily basis with the sales team to actively support the commercial sales team to generate the highest revenue.
  • Managing daily preparation of flight booking including proper product prioritization for all QR Cargo flights for both freighters and passengers.
Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you
  • Relevant College or University qualification with minimum 4 years of related experience
  • Detailed knowledge of cargo spot cargo reservation system is preferred
  • Team management skills
  • Fluency in written and spoken in English
  • Have current legal right to live and work in Belgium
About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
Loading ...
Loading ...

Scadenza: 31-12-2025

Clicca per candidarti per un candidato gratuito

Applicare

Segnala lavoro
Loading ...

LAVORI SIMILI

Loading ...
Loading ...