Commercial Operations Manager

Commercial Operations Manager

We are looking for a bright Commercial Operations Manager to join our Life Science team based in Louvain-la-Neuve

Who we are

N-SIDE is a world leader in increasing the efficiency of life sciences and energy industries by providing software and services that optimize the use of natural resources, facilitating the transition to a more sustainable world.

To achieve this, N-SIDE leverages its deep industry knowledge, technical expertise, and understanding of applied mathematics to help global pharmaceutical and energy companies anticipate, adapt, and optimize their decisions.

In Life Sciences, we use innovative technologies to streamline the supply chain of hundreds of clinical trials around the world. Which leads to waste reduction, faster-commercialization of new treatments (such as Covid-19 or cancer drugs), and reduction in patient risks. We bring hope to patients and to our planet!

We work with top 10 pharmaceutical companies in the world such as AstraZeneca, Boehringer Ingelheim or Sanofi.

What you’ll do:

• Be part of a team of experts driving N-SIDE’s revenue growth and future strategy
• Drive and enhance end-to-end commercial operations, from proposal to purchase order to invoicing, ensuring accuracy, efficiency, and alignment with business goals.
• Support standard and customized deals, ensuring they are structured correctly, priced strategically to maximize revenue, and moved forward efficiently while navigating legal and contractual complexities.
• Work closely with the account management team to identify commercial opportunities, contributing to operational excellence and business growth
• Engage directly with customers to support commercial discussions, ensuring alignment on pricing, scope, and contractual terms.
• Create and maintain process documentation to ensure clarity, consistency, and scalability in commercial operations.
• Provide analysis and insights to support key business initiatives

About you:

• You have a Master Degree in Business/Administration or related fields
• You have between 5 and 7 years of professional experience in B2B sales and/or account management (experience in SaaS solutions in the pharmaceutical industry is a plus!)
• You are detailed oriented and analytical
• Strong oral and written communication skills, strong documentation skills
• You have experience working on commercial contract negotiations / end to end - Quote to Cash Process
• Salesforce experience is a plus
• You have a growth mindset with ambition and self-motivation
• You are a collaborative team player while having a proven ability to work independently
• You are eager to learn and collaborate with partners from multiple cultures and locations
• You are fluent in English

Travel: 15 %

Start date: ASAP

Our offer

What’s important for us is that you grow and learn, because we care about you, which is N-SIDE’s hallmark.You will be part of a fun and flexible work environment in which creativity, freedom and initiative are rewarded.

You will join a diverse team of over 200 passionate engineers, computer scientists, and business experts from 30+ different nationalities, with 25% holding PhDs. Together, we are committed to making a meaningful impact toward a more sustainable future.

N-SIDE offers a great compensation package, which includes a company car and full range of benefits which can be personalised thanks to our Flex Income Plan.

All candidates will be treated equally without regard to race, color, religion, sex, age, sexual orientation, citizenship, disability, gender identity, marital or family status, veteran status or any other legally protected basis, in accordance with applicable law. N-SIDE will not tolerate discrimination or harassment based on any of these characteristics.

We are headquartered in Belgium with offices in the USA and Japan. The company is certified B Corporation, Best Managed Company by Deloitte Belgium, and ISO 27001.

Motivated to join our team and bring N-SIDE to the next level?

We are looking forward to receiving your application!

We are committed to respecting your privacy and protecting your personal data, including any information which allows us to identify you as an individual person. N-SIDE uses the applicant’s personal data in a fair and lawful manner. N-SIDE collects and processes personal data in accordance with the privacy statement available in the privacy policy. Personal information (applicant data) submitted by an applicant will only be used by N-SIDE to ensure an effective recruitment process and will be used for recruitment purposes only.

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