Customer Service Specialist EMEA

☞ Nipro Medical Europe

Visualizza: 135

Giorno di aggiornamento: 26-11-2025

Località: Mechelen Antwerp

Categoria: Finanza / Banca / Azione

Industria: Medical Equipment Manufacturing

Posizione: Associate

Tipo di lavoro: Full-time

Loading ...

Contenuto del lavoro

As a total solution provider of medical devices and pharmaceutical packaging, Nipro Europe Group Companies is continuously committed to improving patient outcomes and quality of life. We are part of a large global network headed by Nipro Corporation Japan, an industry-leading healthcare company with over 35.000 employees worldwide. Our European headquarters in Mechelen, Belgium covers a wide geographical reach (Europe, Africa, India, the Americas) and is home to Nipro Medical Europe, Nipro PharmaPackaging International, and the Institute for Medical Practice (iMEP) Belgium.”

About the Role

As Customer Service Specialist EMEA, you will report to the Customer Service Manager. You are responsible for the follow up of shipments ordered by our customers. You will strive to optimize and improve the timelines and quality of the delivery of goods and provide all documentation required.

We are a team with a positive attitude and an open mind, consisting of 11 friendly colleagues, from various international backgrounds. Are you willing to learn, grow and join?

What you’ll do

· You are the 1st contact for our customers

· You oversee the preparation, follow-up of the delivery flow of the orders with agreed partners and you coordinate that correct shipping documents are issued to the customer.

· You keep the Customer informed about the status of pending orders, shipments, and delivery details.

· You manage all contacts in a timely and professional manner

· Identifying and solving issues is part of your job, together with your colleagues and other departments

· You’ll be pro-actively engaged in improvement processes

What You’ll Need

· A customer oriented approach

· Accuracy and precision

· A passion for administrative work

· A first experience in a role focusing on Customer Service, shipping & documentation, logistics and/ or customs

· Deadlines and flexibility don’t scare you

· Are you pro-active and do you like to take initiative?

· Good MS Office skills and experience with SAP is an asset

· You speak & write fluently in French, Dutch and English, any other language is a plus

What We’ll Offer

To the right candidate, we will offer the ability to develop and grow in a fast-paced international business setting. In addition to a competitive salary and benefits package, you will land in a friendly and dynamic workplace environment where people enjoy autonomy and taking initiative. Together with you and the team, you will be part of a “Nipro family network” that draws upon talent from around the globe.

Loading ...
Loading ...

Scadenza: 10-01-2026

Clicca per candidarti per un candidato gratuito

Applicare

Segnala lavoro
Loading ...

LAVORI SIMILI

Loading ...
Loading ...