Customer Success Manager

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Visualizza: 115

Giorno di aggiornamento: 29-11-2025

Località: Brussels Capital

Categoria: I saldi

Industria:

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Contenuto del lavoro

Added 02/02/2024

  • Forefront of real estate technology, sustainability and digitalization
  • Dynamic work environment

About Our Client

My client is the leader and trend-setter in Belgian proptech based in Brussels. His mission is to support and empower clients through their digital transformation.

Job Description

  • Serve as primary customer partner to boost solution adoption
  • Build and maintain strong client relationships, understanding their goals and challenges
  • Proactively address customer issues and provide timely solutions
  • Facilitate smooth onboarding for new clients, ensuring understanding of software features
  • Communicate customer feedback and market trends to internal teams for product improvements
  • Monitor customer usage patterns to identify feature enhancement opportunities
  • Conduct training sessions, create/update educational materials, and host webinars for effective product utilisation
  • Identify and pursue upselling and cross-selling opportunities in collaboration with the sales team

The Successful Applicant

  • Bachelor’s degree in Engineering, Computer Science, Economics, or equivalent.
  • 2-3 years of successful experience in project delivery, management, and service excellence.
  • Passion for exceeding customer expectations and problem-solving with product-based solutions.
  • Strong multitasking abilities for agile project management.
  • Exceptional team player with an entrepreneurial spirit.
  • Thrives in a high-paced delivery context.
  • Fluent in French and English; Dutch proficiency is a strong plus.

What’s on Offer

  • Contribute to my client’s global real estate solutions expansion.
  • Direct impact on company strategy and growth.
  • Dynamic role in an innovative tech company.
  • Personal development opportunities.
  • Comprehensive package with salary, bonuses, and benefits.
  • Focus on a healthy and attractive workplace.
Contact
Eleonore Bassine
Quote job ref
JN-022024-6322932

Job summary

Sector
Customer Service
Sub Sector
Management & support
Industry
Property
Location
Brussels-city
Contract Type
Temporary
Consultant name
Eleonore Bassine
Job Reference
JN-022024-6322932
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Scadenza: 13-01-2026

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