Desktop engineering support with specialization in SCCM operation

☞ Brevco Services SCS

Visualizza: 107

Giorno di aggiornamento: 07-11-2025

Località: Nivelles Walloon Brabant

Categoria: IT - Software

Industria: Information Technology & Services

Posizione: Entry level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Experience And Education

Essential Qualifications/Experience:

Skill/Technology

Key Responsibilities

Experience Required

(years)

MCM (former SCCM)

Deploying software packages, managing OS upgrades, and applying monthly security patches across user devices. Automating packaging processes and troubleshooting failed deployments

5

Active Directory and Group Policy Management (GPOs)

Assisting in the creation, modification, and maintenance of Organizational units, user and groups, Group Policies to enforce settings across user devices

2

Application COTS Troubleshooting

Ability to diagnose issues related to COTS applications, proficiency in installing and configuring, integration with exiting system, ensuring seamless operations

3

Windows 10/11 troubleshooting

Problem solving, strong knowledge of windows 10 OS, Diagnose and resolve technical issues, support software and hardware related problems

3

Powershell

Created, document, implement and troubleshoot scripts written in PowerShell

2

ITIL Concepts

Desirable certification in ITIL Foundation

2

Duties/Role

  • Package, deploy, monitor and troubleshoot applications and Microsoft updates in a timely manner
  • Manage user and device collections with automation in mind
  • Deploy, monitor and troubleshoot hardware-specific updates (BIOS, drivers)
  • Improve the maturity of the IT Operations

ü Develop, implement, improve and follow standard operating procedures and instructions on IT operation activities related to the MCM (former SCCM) system

ü Develop, disseminate and improve instructions for Level 1 and Level 2 technicians

ü Perform on the job training as needed to team members, Level 1 and Level 2 technicians

ü Assist with resolving and delivery backlog activities/ projects on Kanban system

ü Provide minimum 2 Continued Service Improvement (CSI) in the area of work per 4 sprints
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Scadenza: 22-12-2025

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