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Nobel Biocare is an innovation leader in the field of implant-based dental restorations. We offer a dynamic and inclusive environment that fosters creativity and collaboration within our global workforce. We strive to provide the highest-quality implant solutions and workflows, enabling our customers to deliver optimal patient outcomes, while fostering practice growth. We embrace our position as a leader in the premium segment and uphold the highest standards in the dental industry. With a commitment to developing our talented workforce, Nobel Biocare is a great place to build your career. For more information about Nobel Biocare, visit www.nobelbiocare.com


Job Description:

As DTX Studio™ Installation Project Manager, you manage all aspects of the implementation cycle from installation to go-live status for new DTX Studio™ software customers in EMEA to deliver best-in-class initial customer experience. The ideal candidate is solution oriented, customer driven, and willing to walk the extra mile to secure a positive onboarding experience with their new DTX Studio™ software.


  • You manage the installation up to the actual usage of DTX Studio™ for each new customer in a timely manner, and therefore act as a liaison between the sales and support team. You are in close collaboration with both the customer and our support team.

  • You are the customer’s trusted partner and go-to-person for DTX Studio™ product and service needs. You foster a strong relationship through a regular communication cadence to ensure onboarding and product satisfaction.

  • You provide high-level customer-centric interactions with internal and external partners, communicating proactively with all stakeholders, and addressing concerns with a sense of urgency.
  • You skillfully diffuse difficult customer situations by exhibiting empathy and understanding, reassuring the customer, taking ownership, and creating unique solutions to the customer’s needs.

  • You manage the pre-installation checks of customer environments to ensure DTX Studio™ Ecosystem success by collaborating with KaVo and Nobel Biocare sales teams, dealers, and other third parties.

  • You are the primary technical resource to interface with the customer’s IT staff and dealers for DTX Studio™ software implementation including the office preparation, machine installation, and clinical training for the doctor and office staff.

  • You partner with DTX Studio™ technical support for customer escalation management and product maintenance. You involve field service teams to address software and KaVo hardware issues while ensuring the customer sees all as one team.

  • You coordinate with the customer and instructor to schedule clinical training for DTX Studio™ and KaVo equipment.

  • You conduct DTX Studio™ customer satisfaction surveys to gather feedback and follow up to ensure that any open customer issues are closed.

Job Requirements:

  • You have a bachelor degree in engineering, science, dentistry or any other relevant field.
  • You have 1-2 years work experience in project management and coordinating different teams. You have great time management skills. Experience in the dental field is an asset.
  • You are no stranger to customer interaction, showing excellent verbal and written communication skills.
  • You have technical skills and are interested in dental software and dental practice management.
  • You are fluent in English and German .
  • You are dynamic, responsible and eager to learn. Communicative and problem solving are your key characteristics.

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista’s internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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Scadenza: 31-12-2025

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