Tipo di lavoro: Full-time

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Contenuto del lavoro

We are recruiting for a Field Applications Specialist (FAS) to join our Cell Culture/Cell Therapy team. Covering the growing Benelux & Nordics region the role of an FAS is to lead technical discussions with our customers on their upstream process challenges, positioning ThermoFisher Scientific capabilities to best support their needs and provide tailored solutions. You will act as a trusted advisor to our customers, providing scientific expertise, support and training on our outstanding media, feeds and services supporting our customers in the development and optimisation of biopharmaceutical drug manufacturing processes. By growing customer happiness and dedication through effective technical engagement you will contribute to the overall success of the business.

This is a field-based role which will involve regular travel (on average, 2 to 3 days per week) to meet with your customers across the territory. When not travelling, you will work from home. We are considering applicants based in Belgium, Netherlands and Denmark providing you are within commuting distance of an international airport.

Join us and develop your career with a global organization which prioritizes career development, allowing you to achieve your best – both personally and professionally.

Key Responsibilities Include:
  • Supporting the sales process for BioProduction cell culture media and cell line products and services partnering with the local sales team
  • Establishing and developing relationships with customers in assigned geographic territory
  • Establishing technical credibility with target customers; engaging in technical dialogue with customers with diverse scientific background
  • Handling customer queries/complaints in a timely and professional manner
  • Giving feedback on technical challenges and their respective solutions and sharing expertise & knowledge amongst the team
  • Representing BioProduction services, products and overall value proposition in Scientific Forums by attending and actively participating in technical conferences and local customer seminars
  • Performing implementation programs to ensure that the solution reaches maximum capacity efficiently at customer lab within a satisfactory time
  • Maintaining up to date technical expertise on products and industry trends
  • Collaborating closely with Global Cell Culture team to contribute to quality strategies, product development or strategic business development activities and quality or operational documentation
  • Participating in the project team meetings and contributing in the plan strategy and execution of new product development and launch
  • Writing technical reports following customer interactions
  • Becoming a strong internal voice of customers and their advocate

People Specification:
  • Bachelors or higher degree in a related field (Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, Bioprocess/Chemical Engineering). Masters or PhD is preferred
  • Commercial awareness and being able to work in line with the goals of a matrixed commercial organisation
  • Validated experience in media and upstream process development
  • Knowledge about cell line development is advantageous
  • Expertise with cell/gene therapy processes and applications is advantageous
  • Previous experience of the biopharmaceutical industry and/or GMP manufacturing is advantageous
  • Understanding and practice with commonly used bioreactors and control systems to be able to optimise and troubleshoot bioreactor parameters
  • Experience with process scale up and optimisation
  • Ability to present technical content to small and large audiences
  • Self-motivated with the ability to work independently
  • Excellent communication and presentation skills
  • Willingness to travel 50% of the time
  • Proficient in English is critical and, proficiency in another European language such as French would be advantageous
  • Full, clean driving licence
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Scadenza: 31-12-2025

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