Flight Data Exchange (B2B) Expert

Function title: Flight Data Exchange (B2B) Expert
Reference: NOC-NM-2021-AD/387
Location: Brussels - Information about living in Brussels
Nature of competition: Internal and external competition
Applicable regulations: Staff regulations governing officials of the EUROCONTROL Agency
Grades for publication: AD5-6-7-8 - Check salary simulations for the basic grade
Type of post: Administrator (AD5-AD12 )
Duration of appointment: 5 Year (s)
Security clearance: Personal Security Clearance may be required in accordance with the relevant ECTL security policies.
Directorate/Service: NMD/NOM/IBC - Integration & Business Continuity Unit
Competition publication date: 09/12/2021
Competition closing date: 20/01/2022 (23:59 Brussels time)
Reserve list: Applicable - See details in the "Useful information" section

Your team

Within the Network Management Directorate , the Integration & Business Continuity service ensures the integration of operational requirements into the NM system release change process and the subsequent operational validation of developed changes to meet the operational requirements. It manages the NM crisis and business continuity processes, including NMOC contingency. The Unit provides also the resources for the operation of the European Aviation Crisis Coordination Cell (EACCC), ensuring that NM coordinates the responses to network crisis in close cooperation with corresponding structures in Member States.

Your role

Your role will be to:

• Provide operational and technical support and advice to external stakeholders on flight data exchange (B2B) services during the operational validation period.
• Assess impact on stakeholders’ systems during the validation phase and identify potential technical limitations and risks.
• Lead and coordinate the operational validation process (e.g. development of scenario, definition of targets, identifications of technical issues and solutions, reports, etc) in close collaboration with internal and external stakeholders.
• Produce and contribute to B2B (flight data exchange) services’ manuals and technical documentation.
• Contribute to projects, tasks forces and working groups as required. Present and promote B2B services at fora and other meetings.
• Identify improvement initiatives and contribute to the development of services, processes, etc. to contribute to the efficiency of the B2B (flight data exchange) services.
• Carry out any other task with the main purpose of the job.

Required qualifications, experience & competencies

• Completed university studies of at least 3 years, or professional training of an equivalent level.
• Internal candidates should check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
• A minimum of 3 years of relevant working experience.
• Experience with operational systems, processes and procedures.
• Experience in systems testing and validation.
• Experience or knowledge in airspace data, flight planning and/or flow management operational tools.
• Technical drafting skills in English.
• Analytical thinking: analyses information and identifies relationships.
• Quality focus: sets and fosters high quality standards.
• Planning and organizing: successful in coordinating multiple projects.
• Team work: fosters team work.
• Customer Focus: adapts services to adapt to customer needs.
• Communication: fosters two-way communication.
• Ability to work in a multinational and multicultural environment.
• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
• The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level (C1/C2). The selected candidate will be required to become basic users (A1/A2) of French before the end of the probation period.
  The levels relate to the Common European Framework of References for languages (CEFR).

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.
• Duration of appointment: This is an appointment for a determined period of 5 Year (s). It could be extended up to a maximum of 9 years or converted into an undetermined contract.
• Internal candidates
  If selected, the person will keep their current type of appointment duration (undetermined or determined).
  The internal staff member with a determined contract will be offered, in principle, an appointment for 5 Year (s) with a maximum total duration of 9 years.
• The successful candidate shall be appointed at the grade in the function group and to the type of post indicated in the vacancy notice, or, if a group of grades has been published, in principle at the basic grade.
• In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the closing date of applications .
• Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer
• EUROCONTROL is committed to non-discrimination and equal opportunities. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.
• Candidates should read the tips on how to apply. Item 1 includes information on the EUROCONTROL competency models (technical & behavioural) – Candidates should refer to the behavioural competency model to know the behaviours expected for the different levels.