Inside Sales Assistent

☞ Pareto HR

Visualizza: 115

Giorno di aggiornamento: 03-11-2025

Località: Lier Antwerp

Categoria: Amministrativo / Impiegato / Assistente

Industria: Transportation Logistics Supply Chain Storage

Posizione: Entry level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Job description – Sales assistant

Name of function

Sales assistant

Reports to

Country Manager or Office manager (CM/OM)

Direct reports

None

Goal of the job:

The Sales Assistant (SA) contributes to the proper functioning of the local office. Under the supervision of the CM/OM, she/he fulfills all tasks required to ensure the execution of the sales plans as well as an optimum customer experience for the local contacts and, when appropriate, for all group contacts.

Responsibilities and duties:

The Sales Assistant :

Answers to incoming requests with an optimal customer experience - answers all incoming (phone, e-mail, letter, webchat, platforms etc.) requests by using the CRM

- issues quotes accurately and timely using the ERP - enters accurately and timely the orders in the ERP

- keeps updated customers records in the CRM: relevant information, interactions and documents

- ensures, whenever possible, an optimal customer experience through smooth coordination with the team members and other departments

Supports in running the office - helps the Country/Office Manager in duties related to office administration

- follows-up on payments and enters customer payments and general accounting documents in the ERP and requested databases

Identifies needs for improvement or assistance and reports those to the CM/OM

In some cases, the sales assistant can help the CM/OM with duties related to trade agreements and can be involved in other duties depending on the projects and needs.

Qualification:

2 years studies after secondary school or similar experience

Skills:ERP CRM Customer service Organizational skills Good verbal and communication skills

Job description

Ability to work with IT tools and e-platforms Team work

Working conditions:

Office based Homeoffice is possible

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Scadenza: 18-12-2025

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