IT Business Consultant - Planning & Scheduling (PL14)

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At Sylvamo, we’re a team on a mission. Joining us, you’ll be helping to sustain forests and renew ecosystems, while delivering on the promise of paper to educate, communicate and entertain the world.

Come grow with us!

The IT Business Consultant – Planning & Scheduling will partner with members of the business functional group community that serves Sylvamo’s North American regional business. This role exists to marry business functional group opportunities with IT solutions and involves conceptualizing and leading a variety of IT projects that promote IT improvement ideas that contribute to the Operational Excellence aspects of our organization.

Key responsibilities include:

• Acts as a liaison with the business/process owner and Information Technology to coordinate the delivery of IT solutions and services to our business partners
• With a specific focus on the Planning & Scheduling processes for the North American region, complete functional/business process analysis, business requirements collection and definition, and participate in the solution design and documentation of IT enabled business processes
• Act as a SAP Planning & Scheduling Subject Matter Expert to recommend and implement solutions to drive improvements for the functional areas. Evaluate alternative procedural and systematic solutions that meet needs while maintaining business standards

o Provide SME expertise, evaluate current and desired state
o Consult with business users on system capabilities
o Document solution requirements and alternative analysis
o Recommend solutions to meet business requirements and standards

• Design, Lead, and execute proof of concepts to quickly determine viability of success. Provide expertise and guidance to team members to validate design assumptions

o Define functional requirements
o Test solutions and provide updates regarding viability of solutions
o For viable proof of concepts, facilitate the initiation and rapid implementation of projects or
enhancements to a formal production solution

• Plan and lead projects and overall designs, providing leadership and consulting to project teams to deliver project results. Track progress, communicate milestones and resolve issues

o Work with business partners to support, identify, gather information, and develop solutions
for existing sustain issues and new business requirements
o Develops functional requirements
o Tests highly integrated business solutions, ensuring quality and effectiveness
o Provides training for users on new IT solutions
o Support go-live and implementation of IT improvements
o Communicates status and surfaces issues as needed

Key Accountabilities:
Strategic:

• Builds relationships with business partners and engages with both business and IT colleagues in the

identification and structuring of solutions to ensure alignment with their requirements

• Understands business and supporting functional group strategies, priorities, direction, challenges

and opportunities

• Proactively and suggestively “sells” and delivers IT improvement ideas that align with and help

facilitate the attainment of the business supporting functional group
strategies

• Drives collaborative IT/Business solutions which further enhance our overall operational efficiency

and effectiveness

Customers:

• Develops relationships and collaborates with business partners to create value for Sylvamo

customers

• Seeks out innovative uses of either existing or emerging technologies that can add business value

and enable our business partners to provide superior service to our customers and gain and retain a
competitive advantage in the marketplace

Operational Excellence:

• Ensure that business partner needs are being met and that assignments are delivered on time by

participating in project/planning meetings and communicating regularly with the team and ppropriate
managers

• Understand and work within the framework of a variety of project methodologies and the IT

Operating Model

• Provides leadership and mentoring for continuous quality improvement
• Maintains the integration and secures integrity of Supply Chain Operating Model design and

enabled benefits

• Understands the nature of proposed business process changes and helps business partners drive

appropriate change management

Knowledge and Experience:

• BS or related required, Masters preferred (major in Engineering, Computer Science, Business

Administration)

• 10 years IT experience
• 10 Years SAP APO experience (DP, SNP, PPDS, GATP)
• Strong understanding of Supply Chain process areas and Order to Cash functions
• Broad and deep business process knowledge of the supply chain Operating Model; able to lead and

contribute to design process and functional deliverables

• Proficient knowledge of the SAP Supply Chain operating model planning and scheduling

functionality

• Strong understanding of North American Papers planning and scheduling processes and practices

is required

• Experience leading medium to large complex projects with a strong understanding and knowledge

of various project management methodologies and use of IT project tools

• Skilled in process management; can translate output of process assessments into clearly defined

gaps and propose resolutions

• Excellent interpersonal and communication skills
• Strong negotiating and conflict management skills
• Adept in managing through complex methodologies

Competencies:Critical:

• Action Oriented
• Approachability
• Business Acumen
• Customer Focus
• Drive for Results
• Decision Quality
• Functional / Technical Skills
• Informing
• Interpersonal Savvy
• Integrity & Trust
• Listening
• Organizing
• Perseverance
• Planning
• Presentation Skills
• Priority Setting
• Problem Solving
• Process Management
• Time Management
• Timely Decision Making
• Written Communications

Desirable:

• Composure
• Conflict Management
• Creativity
• Dealing with Ambiguity
• Innovation Management
• Organizational Agility
• Strategic Agility

Sylvamo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.