Operations Manager - Vehicle Processing Center (f/m/d)

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too? Then join us now!

Your responsibilities

The Vehicle Preparation Center (VPC) in Zeebrugge serves as the first stop for new “smart” vehicles destined for dealerships/points of sale throughout Europe. Vehicles will be unloaded from vessels, inspected, completed with accessories, where necessary repaired, loaded on trucks and trains to be shipped to their point of sales across Europe. For this, we need a responsible person to manage the smart vehicles distribution yards prior to delivery to the European markets’ end customers.

• You manage the operations of the Zeebrugge yard for the European distribution of smart vehicles and collaborate with the car-handling service provider on activities such as unloading and loading, tallying, transportation within the port area, and other related activities.
• You support service activities such as vehicle inspections, installation of accessories, Pre-Delivery Inspection (PDI), factory campaigns and vehicle repairs.
• You evaluate vehicle damages, provide accurate problem descriptions to stakeholders on-site and to smart company.
• You assess reworks performed by repair service workshop and continuous improvement, streamline and update workflows, inspection and work instructions are also part of your responsibilities.
• You act as the one-point-of-contact for smart company in Zeebrugge and grow into a proactive intermediary between smart functions in China and Europe and partners at the port.
• You will become familiar and comply with the port’s standards, customs, usages and regulations.

What you bring along

• You have strong self-management skills with a structured, lean and value-focused workstyle.
• Reliability and trustworthiness, accountability combined with effective decision-making skills.
• Good time management skills: avoiding distractions and maintaining focus.
• A systematic approach: be fact and data-driven, enjoy analysing, and solving problems with the help of others.
• We require diplomacy, perseverance and stress resistance in this position.
• You enjoy working internationally and in remote teams and projects.
• You are eager to work with all-electrical smart cars.
• High proficiency in English. Dutch, Flemish advantageous, other European languages are welcome.
• You are happy to travel occasionally to Stuttgart HQ.

We’re building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.

We’re creating a culture where personal and professional growth are as important as business growth. Together with us, you’ll build a diverse and inclusive environment where you feel you belong to.

We empower you to have ownership over work that directly impacts business. Together with us, you move fast and learn even faster; we emphasize on people and diversity. Due to our really diverse team, we expressly welcome applications from people with disabilities.