OT Support Engineer (m/w/d)

Contenuto del lavoro

Belgium, Verviers

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Lonza in Verviers, Belgium is looking for an OT Support Engineer.

Key Responsibilities

• Daily administration of application systems used in Automation & Operation as equipment software, etc.
• Support in CRs and CAPAS execution associated with Automation & Operation systems with associated software.
• User management / privileges / access in software / Automation & Operation applications.
• Maintenance of electronic primary data in Automation & Operation equipment
• Technical support for the qualification of Automation & Operation systems with associated software and validation of it: implementation and maintenance, as well as updates (upgrades)
• Execution and follow-up of compliance CFR 21 Part 11 rules in Automation & Operation systems / equipment
• Follow-up of the applicable procedures in the execution or support o fvalidation activities (Test Scripts execution, etc.)
• Troubleshooting" in issues associated with systems, contact and interaction with manufacturers and application providers
• Periodic review of validated Automation & Operation systems: Data Integrity, Audit Trail, Authorizations and Permissions, Backup copies etc.
• Drives or supports changes of software applications by creation of functional specifications, test scripts and executing software validations
• Consults & supports end users on the correct use of the system and on potentials of the system to facilitate business processes
• Participate to the OT guard support
  

Key Requirements

• Bachelor’s / Master’s Degree in IT / Automation / Engineering or similar field
• Fluent in French, Business Fluent in English
• Advanced work experience within OT / IT Support & Management
• In-depth IT/Automation knowledge of hardware and software
• Strong End-user Support skills and Communications skills
  

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Reference: R43516

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