Service Desk Engineer

☞ Proximus SpearIT ⌘

Visualizza: 150

Giorno di aggiornamento: 16-11-2025

Località: Evere Brussels Capital

Categoria: IT - Software

Industria: IT Services IT Consulting

Posizione: Associate

Tipo di lavoro: Full-time

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Contenuto del lavoro

Do you have an affinity with Azure, O365, AD, etc.? Are you a customer-oriented problem solver and crazy about everything around Azure? Are you a real teamplayer and are you also a good communicator in Dutch, English and French?

Welcome to the Service Desk for the WPaaS customers of Proximus SpearIT! On your program: answering questions, solving problems and performing interventions and preventive checks. Our customers are happy with you - you with your work!

What do we do at Proximus SpearIT?

In short: we help our WPaaS customers by analyzing complex technical questions and finding solutions quickly. We handle our interventions from A to Z and also carry out preventive checks. The atmosphere on the work floor? We work and celebrate together. Problem solved by excellent teamwork? That’s what makes us happy.

Your approach

You analyse the problem and create a ticket. Can you fix it yourself? Yes? Great!

No? After a good first analysis, you escalate the ticket to our 2nd line team and look for solutions with your colleagues and other departments.

Dare to grow and become an indispensable member of the Proximus SpearIT Service Desk team.

  • An exciting challenge for great people:You analyse and make connections
  • You look for solutions for complex technical problems
  • You get satisfaction from end-to-end work
  • You are customer oriented
  • You set priorities and make adjustments
  • You are involved in the transition from incident-driven maintenance to preventive maintenance.

Your background:

  • Fond of Azure (Admin center, Endpoint, exchange, ...)
  • Affinity with servers, e-mail, domain names with specific expertise in Microsoft O365
  • Assertive and convincing
  • Customer-oriented and problem solver
  • Aware of ITIL processes
  • You speak and write Dutch and are able to speak fluently in French and English
  • Stress resistant
  • Flexible in working hours
  • Abel to work on individual tasks as part of a team
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Scadenza: 31-12-2025

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