SMC TSOM (TrueSight Ops Mngmnt)

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SMC TSOM (TrueSight Ops Mngmnt)

• Working Location: Mons, Belgium
• Security Clearance: NATO Secret / SC
• Language: High proficiency level in English language

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

• University degree in Computer Science, Engineering, or related discipline; alternatively, 5 years of relevant industry experience
• 3+ years recent experience in large scale BMC TrueSight Operations Management (version 11.x and higher) deployments
• ITIL 2011 (or later) Foundation
• Extensive experience:
• Installing and upgrading BMC TrueSight Operations Management (version 11.x and higher) in both single and multi-tenancy, and in highly available and multi-site resilient designs
• Configuring BMC TrueSight Operations Management (Infrastructure Management) to integrate with Remedy ITSM Suite (version 9.1 and higher)
• Configuring BMC TrueSight Operations Management (Infrastructure Management) to integrate with third party network management and system management tools, for example Microsoft SCOM and CA Spectrum
• Creating profiles and dashboards to provide different access and views in TrueSight Operations Management (Infrastructure Management)
• Knowledge and experience implementing and troubleshooting integrations such as BSR, PSR, Change Management, Digital Workplace Advanced, and the Triage and Remediation solution
• Extensive knowledge and experience:
• Configuring BMC Operations Management (Infrastructure Management) to monitor external systems and service components utilising various methods of data capture and ingestion
• Configuring BMC Operations Management (Infrastructure Management) to perform data correlation, deduplication, and alerting to ensure high quality monitoring output, for example, reducing false positive alerts
• Recent experience creating reports using TrueSight Smart Reporting
• Experience working on Linux and Windows servers
• Understanding of modern IaaS and PaaS tools and technologies, for example networking solutions, hypervisor solutions, storage solutions and load balancing solutions

Desirable Qualifications/Experience:

BMC Certified Professional – Operations

Recent experience in BMC TrueSight Capacity Optimization (version 11.x and higher)

DUTIES/ROLE

• Implement a TrueSight Operations Management system(s) based on agreed technical requirements, and in accordance with the provided design and architecture
• Facilitate the application and system security accreditation
• Provide support to the Technical Lead in ensuring technical coherence across multiple project streams
• Develop detailed build and configuration documentation of the TrueSight Operations Management deployments and provide support in the development of testing and training materials
• Provide support in the testing phases of the delivery, including but not limited to, Functional Acceptance Test and User Acceptance Test events
• Provide support in both the preparation and during the transition to operations of newly deployed TrueSight Operations
• Management systems, including handover activities to the relevant operations team

Job Types: Full-time, Freelance

Salary: €17.00 - €21.00 per hour

Application Question(s):

• Do you have an Active Security Clearance?

Work Remotely:

• No