System Administrator

The information systems unit is looking for System Administrator.
We are exploring the creation of hybrid cloud services on top of public and private cloud infrastructures (AWS and Azure) and adopting DevOps practice in the information systems development lifecycle.

Nature of tasks

• Administration of infrastructures, systems and services, such as file and print-services, RDS service, specific systems and software and hosted applications
• 2nd/3rd level support.
• Installation and configuration of system components and server software
• Operating and monitoring of infrastructure, systems, servers (including cloud infrastructure)
• Perform configuration management tasks & procedures
• Incident handling, problem handling:
  • Analysis and resolution, problem definition, analysis and resolution: preliminary diagnosis of software and hardware problems, co-ordination with the central IT departments
• Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security
• Coordinate with hosting services
• Coordinate with database management teams
• Scripting & configurations in context of systems & infrastructure
• Handling of backups and restore operations of systems & infrastructure
• Participate in defining and documenting configuration of systems & infrastructure
• Participate in defining and documenting operational procedures
• Participate in architectural design/reviews
• Draft technical content for knowledge base for use of upstream support teams
• Evaluation and implementation of security standards
• Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed)
• Participation in coordination and project meetings

• BSc + at least 6 years of experience in similar positions (2 years of professional experience can compensate 1 year of study)
• Minimum 6 years of experience in management of Windows Server and Linux OS
• Minimum 6 years of experience in management of IT infrastructure
• Expert knowledge of the Windows or Unix or Red Hat Linux operating system
• Ability to participate in multi-lingual meetings, ease of communication.
• Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in working in team.
• Able to cope with the fast changing technologies.
• Able to cope with the needs of multi-language deployments.
• Experience and knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform
• Entry level skills in AWS/Azure administration and DevOps practice (Atlassian, Jenkins, Git etc.)
• Experience in implementing AWS/Azure solutions will be considered a plus
• Experience in AWS/Azure scripting capabilities (e.g. PowerShell, Python, AWS CLI, IaC) would be an advantage
• Infrastructure/systems/applications installation by using automation tools (e.g. Jenkins, Bamboo, etc)
• Cloud certification will be considered as an advantage (e.g. Microsoft Certified Azure Solutions Architect Expert or AWS Certified Solutions Architect or AWS SysOps Administrator)
• Knowledge in virtualization technologies (e.g. containerisation)
• Good knowledge of information systems security
• Considered a plus: database administrator skillset (Oracle / MySQL)
• Expertise in ITIL and service management tools

• Candidates applying for this position post must be prepared to undergo the security clearance process allowing access to classified documents.