Technical Inside Sales Engineer

☞ Emerson

Visualizza: 105

Giorno di aggiornamento: 03-12-2025

Località: Diegem Flemish Brabant

Categoria: Marketing / PR

Industria:

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Contenuto del lavoro

Role Responsibilities:

  • Manage technical enquiries for entire portfolio.
  • Manage technical requests and quotations (RFQ).
  • Track quotations to Customers, on behalf of Salespersons.
  • Provide technical service assistance relating to application problems with products installed in the field; provide recommended solutions/corrective actions; ensure all Customer requests are properly managed and closed to Customer Satisfaction
  • Provide competitor product cross-references, as required
  • Generate leads for sales force CRM through active listening and probing for customer requirements and opportunities
  • Provide internal feedback within the company regarding customer concerns, by gathering and analyzing the broad source of information collected through Customer interactions
  • Detect non-conformities and report them; contributes to continuous improvement
  • On request, participate in trade shows for both duty and surveys as requested by Sales & Marketing
  • Maintain and develop full knowledge of product portfolio; keep update on new products and portfolio evolution: product range evolutions, new products introduction, obsolescence, replacement products
    • Ensure that any activity, task, and responsibility, as well as all transactions, are managed and performed in full compliance with the Company ITC certification program and with the Quality and Environmental Management System

Role Profile:

  • Bachelor’s degree in engineering (preferred) – Mechanical, Electrical or Engineering technology
  • Preferable progressive industry experience in Fluid automation or process related industry
  • Details oriented, ability to work under time pressure and multi-tasks, good judgment skills
  • Strong analytical skills and problem-solving abilities; proactive
  • Good Customer sense; interest for Commercial role and environment
  • Cooperative; willingness to interact and work with others; team player
  • Excellent verbal and written communication skills. Fluent in local language(s) and English.
    • Direct and interactive computer skills and electronic business interfaces: Outlook, Microsoft Office, Teams, …



Role Core Competencies Required:

Customer Focus

Action Oriented

Drives Results

Optimizes Work Processes

Collaborates

Communicates Effectively

Instills Trust

Self-Development

At Emerson, we are committed to fostering a culture where every employee feels valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.


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Scadenza: 17-01-2026

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