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レベル: Associate
ジョブタイプ: Full-time
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仕事内容
ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 26 countries and concentrates on Europe and Asia. In its home market of Germany, ERGO ranks among the leading providers across all segmentsERGO is currently searching to increase its Regulatory Operational team members, to share tasks and responsibilities. It is more specifically searching for profile(s) with experience on Anti-Money Laundering controls and CRS-FATCA reporting. At ERGO, the Regulatory Operational Management Team (ROM) is responsible for the following:- Bring expertise to the business and ensure that the Contact Center and Customer Services practices comply with AML/GDPR/IDD/FRAUD/CRS-FATCA regulations and local/internal policies and in particular bring daily support with regard to the responsibilities of those domains by being a main process contributor for all processes that are implemented in the front and Back office in order to comply with diverse regulations within AML, GDPR, CRS-FATCA and IDD more particularly;
- Business lead for projects aiming to enhance compliance within the customer service or to fulfill new legal requirements in terms of processes, work instructions, business rules and tools development;
- Being a central contributor and coordinator for solving audit and EWRA findings in this matter;
- Monitor the legal and regulatory requirements as well as of the procedures and rules of the Group and escalating when necessary to the compliance department and Management Coordinating the operations of the dedicated AML controls team and helping the team in case of urgent matters;
- Provide an answer to information requests from the compliance department and collaborating in regulatory and/ or management reporting;
- Providing documentation for recurrent or ad hoc reporting to the management and to compliance on quality controls, back log, response time, status of implementation of requirements and enhancements identifying and documenting regulatory risks and developing and executing controls;
- Supporting in drafting of procedures and operational guidelines or making the necessary adjustments to comply with new laws or regulations.
- Perform due diligence of client files (with various degrees of complexity) in the context of the Customer Review exercise
- Review of specific client files: analysis of the file, check the available information and corroborative elements, prepare due diligence report and present in validation process to the next level
- Perform AML controls and manage AML Flags from operating departments
- Support the production of the 1st line of defense reports on CRS/FATCA – CAP and Sigedis
- Train and coach the operating departments on processes and procedures and on the approach of complex cases to increase their competence and performance level over time
- Reply to requests from local authorities (Police, Financial Prosecutor)
- Life insurance knowledge
- Good knowledge of Anti-Money Laundering regulation
- Good knowledge of CRS-FATCA and NBB reporting
- Good knowledge of Insurance distribution channels
- Good knowledge of Life insurance Products
- Good knowledge of customers’ rights and information
- Knowledge of CAP reporting and Sigedis is a plus
- Analytical , conceptual & reporting skills
- Collaboration and influencing skills
- Planning & organization
- Positive & clear communication skills
- Assertiveness
- Dynamic and proactive approach
- Independence of judgment
- Trilingual (FR-EN-NL)
- year-end premium (13th month)
- competitive insurance package (hospitalization insurance, guaranteed income insurance and pension plan)
- reimbursement of public transport in accordance with the applicable conditions
- monthly meal vouchers
- yearly eco vouchers
- a yearly gift voucher
- sectoral premiums
- collective company premium (CLA 90)
- internet allowance
- telework allowance
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締切: 31-12-2025
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