Associate Financial Services Industry Consultant

About the RoleIn line with the Commercial strategy / Operating / Regional Plans, the individual will develop and manage long term relationships with small to medium sized accounts in Belgium, Luxembourg and Netherlands, in order to meet customer requirements and achieved targeted sales, revenue growth and traffic development. Alternatively may manage small sized infrastructures and/or parts of sales programmes / initiatives

About the Role

In this role, the individual will grow existing relationships to increase awareness of SWIFT’s service offering and to maximize revenue opportunities. This position reports to the head of Benelux, in the Europe subregion and is based in La Hulpe (Belgium).

As a bank-owned cooperative, our approach is to consult rather than sell. We are looking for team members who bring their experience and enthusiasm wherever they go and infuse these aspects into their work. They have a strong sense of purpose and their first instinct is to collaborate. They are passionate about the payments industry and technology, and are convinced that these two things have an important role to play in the world.

Minimum Qualifications

• University degree or equivalent experience.
• A first experience is an asset but not mandatory
• You have worked ( or willing to) in a corporate or commercial bank, consulting firm or a payments vendor working in the cash management, payments or securities space.
• Commercial acumen: the position will include many customer contacts and will require a good understanding of the issues they face and a methodology of how to position appropriate solutions effectively and in a compelling manner.
• Customer orientation: making customers and their needs a primary focus of ones actions.
• Problem solving: can translate complex needs into appropriate solutions while remaining sensitive to the complexities of the business.
• Flexibility/adaptability: can-do attitude. We will need to react quickly to identified opportunities.
• Polished presentation, interpersonal and networking skills; acknowledges and respects other views.
• Keen to learn and willing to get involved in a wide variety of projects.
• Passionate self-starter with the drive to achieve and surpass objective.
• Languages: proficiency in both spoken and written English, Dutch and/or French.

Ideal candidates will have:

• Understanding of SWIFT’s role within the payments industry.
• Experience in sales, product management or operations.
• Insights and opinions into the use of financial technologies such as APIs, AI, machine learning, Blockchain/DLT, etc.
• Knowledge of correspondent banking, cash management, payments, financial crime compliance, messaging standards, referential data.
• Accountability for delivering results. Makes choices and decisions based on established practices and precedents; delivers results by overcoming a range of obstacles and issues and where timing may be critical.
• Understanding of how different divisions contribute to meeting SWIFT’s business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.
• Team focus: initiates effective co-operation and team working with others; provides support to team members; appreciates style and background differences; demonstrates commitment to SWIFT values.

About the Role

In line with the Commercial strategy / Operating / Regional Plans, the individual will develop and manage long term relationships with small to medium sized accounts in Belgium, Luxembourg and Netherlands, in order to meet customer requirements and achieved targeted sales, revenue growth and traffic development. Alternatively may manage small sized infrastructures and/or parts of sales programmes / initiatives.

In this role, the individual will grow existing relationships to increase awareness of SWIFT’s service offering and to maximize revenue opportunities. This position reports to the head of Benelux, in the Europe subregion and is based in La Hulpe (Belgium).

As a bank-owned cooperative, our approach is to consult rather than sell. We are looking for team members who bring their experience and enthusiasm wherever they go and infuse these aspects into their work. They have a strong sense of purpose and their first instinct is to collaborate. They are passionate about the payments industry and technology, and are convinced that these two things have an important role to play in the world.

Overall responsibilities

• Identify and develop new business opportunities by establishing, maintaining, and enhancing long-term customer relationships.
• Act as a single point of contact for small to medium sized clients.
• Deliver on overall revenue budget for assigned portfolio.
• Identify customer needs/market opportunities and grow revenue share across the portfolio.
• Prepare written quotations and use your selling skills to convert enquiries to orders.
• Liaise with other SWIFT divisions/departments, commercial team manager and members in order to provide a coordinated service and integrated solution to assigned customers.
• Assist more senior Commercial Managers in the development of plans for medium sized accounts/infrastructure or initiatives, in order to achieve targeted sales objectives in an optimal, cost-beneficial way.
• Assist in representing SWIFT in promoting products and services by participating to regional fairs, forums, meetings.
• Feedback internally market intelligence, customer feedback, product issues and other relevant information.
• Acquire and maintain market, product and services knowledge.

Minimum Qualifications

• University degree or equivalent experience.
• A first experience is an asset but not mandatory
• You have worked ( or willing to) in a corporate or commercial bank, consulting firm or a payments vendor working in the cash management, payments or securities space.
• Commercial acumen: the position will include many customer contacts and will require a good understanding of the issues they face and a methodology of how to position appropriate solutions effectively and in a compelling manner.
• Customer orientation: making customers and their needs a primary focus of ones actions.
• Problem solving: can translate complex needs into appropriate solutions while remaining sensitive to the complexities of the business.
• Flexibility/adaptability: can-do attitude. We will need to react quickly to identified opportunities.
• Polished presentation, interpersonal and networking skills; acknowledges and respects other views.
• Keen to learn and willing to get involved in a wide variety of projects.
  • Passionate self-starter with the drive to achieve and surpass objective.
  • Languages: proficiency in both spoken and written English, Dutch and/or French.
• Ideal candidates will have:

• Understanding of SWIFT’s role within the payments industry.
• Experience in sales, product management or operations.
• Insights and opinions into the use of financial technologies such as APIs, AI, machine learning, Blockchain/DLT, etc.
• Knowledge of correspondent banking, cash management, payments, financial crime compliance, messaging standards, referential data.
• Accountability for delivering results. Makes choices and decisions based on established practices and precedents; delivers results by overcoming a range of obstacles and issues and where timing may be critical.
• Understanding of how different divisions contribute to meeting SWIFT’s business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.
• Team focus: initiates effective co-operation and team working with others; provides support to team members; appreciates style and background differences; demonstrates commitment to SWIFT values.

Company & department description

SWIFT provides the platform, messaging, standards, products, and services to over 11,000 customers in over 200 countries and territories. We are a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We enable our global community of users to communicate securely, exchanging standardized financial messages in a reliable way, thereby facilitating global and local financial flows, and supporting trade and commerce all around the world. Our global customer base gives unrivalled access to industry experts and market influencers offering unparalleled opportunities to grow your network.

Our employees are the foundation of our success. SWIFT has a unique corporate mindset, where diversity, personal development and networking are actively encouraged. We think you’ll like our office culture, which is built around the way we work to achieve a healthier work/life balance. Our collaborative approach is reflected in our culture. We have a true team and community-led approach to commercial growth. We believe that our employees are our greatest asset and investment into their careers, not just our client relationships, benefit from long-term development. The SWIFT DNA is made up of people who are excited about being at the heart of industry change, delivering high quality services with trust and integrity.

Our dynamic, multi-cultural institution is comprised of over 2400 employees of 75 nationalities, in 26 offices worldwide. Based from our Paris office, you will work alongside a growing team of colleagues in sales, consulting, marketing, technology and financial crime.

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless ofage, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.