Business Manager

仕事内容

We are looking for a Business Manager (M/F) to join our team !

Company description

Satellit is specialized in business transformation, digital transformation and Microsoft technologies.

We’ve intentionally designed an organization that values people as much as great solutions. You’ll find that the employees at Satellit are just the right combination of smart and friendly.

We have a company with a special culture that makes people happy-our employees, our clients and the people who use our solutions. At Satellit, you’ll find a diverse mix of bright employees who are often called the smartest people in the room. But don’t worry. Things like that don’t go to our head. There is always more to learn.

Our culture didn’t happen by accident as we created it by drawing on our executives’ experience. We consistently analyse how we can make it better and we make adjustments on regular basis.

Satellit does not set out to be “yet another” IT service provider! Our target is to marshal experienced IT profiles to evolve as one in a common direction: boosting our clients’ expertise through our top-rated employees and freelancers.

By working at Satellit sure, we’ll pay you on a regular basis but the benefits extend far beyond an electronic deposit in your bank account. We keep our team satisfied by offering them the chance to work on rewarding projects within a challenging environment. We also offer training opportunities to keep pace with the latest technologies and provide regular and personal follow-up during the different missions on the clients’ site.

Purpose of the Role:

The Business Manager in our IT company is a dynamic role that focuses on both maintaining and expanding our client base. This position is crucial for driving sustainable financial growth through boosting sales and forging strong relationships with existing clients while also actively seeking new business opportunities.

Key Responsibilities:

1. Client Relationship Management:

• Develop and maintain strong, long-lasting client relationships
• Understand client needs and develop plans to address them
• Identify opportunities to grow business with existing clients
• Coordinate with internal teams to ensure contracted services are delivered effectively
• Conduct regular reviews with clients to ensure their satisfaction and to identify additional service opportunities

2. Business Development:

• Develop a growth strategy focused on financial gain and customer satisfaction.
• Answer RFPs
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines

3. Strategic Planning and Analysis:

• Develop strategies for both existing and potential markets
• Analyze market trends and competitors’ strategies
• Report on successes and areas needing improvements

Skills and Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Marketing, IT or a related field
• Proven working experience as a Business Manager or relevant role in the IT sector
• Fluent in French and/or Dutch and English
• Experience in customer support is a plus
• Proficient with in-house CRM software
• Understanding of IT products and services
• Excellent communication and negotiation skills
• Understanding of market dynamics and requirements

Working Conditions:

• The role may require flexible hours
• 2-3 days at the office depending on your client meetings, presentations and industry events