Cloud Engineer - Customer

仕事内容

TUI Group is the world’s number one integrated tourism business. Customer Domain is a global team within TUI technology responsible for managing our customer interactions. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer Domain technology organisation which supports our customer engagements.>.

The Cloud Engineer is a practitioner and an advocate of state-of-the-art cloud engineering practices. Working in an agile environment and keeping up with the ever-evolving technical landscape the Cloud Engineer is a lifelong learner and likes to think outside the box.

About The Job

As a Cloud Engineer, you will be part of a cross-functional team that enables cloud engineering skills and capabilities across TUI. Being an enthusiast in cloud engineering with a DevSecOps mindset, you’ll use your excellent collaboration skills to work with your team to deliver the best answers to our customers’ needs. You will work with your team to shape engineering processes and practices, promote quality-first ethos, champion continuous improvement and technical excellence. You will contribute to the delivery of technical solutions and will work within a Product team to ensure the correct solution is engineered, addressing the technical needs and requirements of the business. You will achieve this by delivering changes across the IT stack in collaboration with Agile delivery teams, using cloud technologies and common automation, ensuring successful deliverables within agreed time and quality targets. You will diligently care about the quality of your work, including proper documentation and security aspects.

With your team you will design and implement secure, scalable, cloud-native solutions and be responsible for driving architecture, design, development, security and operations. You will use your strong technical skills to work with your colleagues to improve expertise in cloud solution architectures, infrastructure-as-code approaches, cloud-focused DevSecOps capabilities, tooling, processes, ways of working and the continuous improvement of CI/CD and automation. To achieve this, you will be required to understand the coding standards defined within TUI, AWS software technologies and UI standards to create successful and quality deliverables. You will need to ensure that software development and delivery is consistent. You will take proactive corrective action where required, for example quality improvement of the software code and improving automation to enhance software delivery.

You have a proven record in delivering cloud enablement services to teams, supporting them in their adoption of the AWS (or other) cloud platform, with a strong focus on platform provisioning and configuration, onboarding and consultation, well-architected, operational health, platform security, FinOps services and education & training.

You are able to verbalise your thoughts and ideas and take the initiative to translate ideas into outcomes. Together with the different teams in the IT Domains, relevant Practice teams as well as <"Group" Enabler teams you will research, evaluate and test new approaches, processes and tools and help teams to use them effectively. You actively contribution to Communities of Practice, including collaboration in shared initiatives. You can work independently and support junior colleagues.

You love to work in an international, multi-cultural team. You challenge constructively and have high expectations of yourself and others. You always drive for technical excellence, ownership and self-organisation at team and personal level. You love to learn and acquire new skills and keep up to date with latest developments in your focus areas.

Security is part of everyone’s job. At TUI, we practise secure behaviours first in everything we do.

About You

• Applied knowledge of working with highly available, distributed systems and services in a cloud environment
• Good skill set for understanding and solving problems spanning one or more teams/areas with appropriate quality and quantity
• Ability to own large pieces of work, often with team-wide or even cross-team impact.
• Proven hands-on experience with AWS and in designing and implementing scaled cloud systems with a focus on solution architecture, using a range of tools and services, infrastructure-as-code, DevSecOps and security engineering practices
• Expected to define and maintain standards, best practices for managing Amazon Web Services (AWS) resources and ensuring teams follow appropriate processes
• Strong programming skills to work with multiple software development technologies, e.g. Json, Python, NodeJS etc
• Strong understanding of scripting languages, e.g. Python, Shell Script, AWS CLI
• Good experience with CI/CD, preferably Gitlab
• Strong knowledge of networking technologies, e.g. IP, DNS, firewalling, load-balancing and VPNs
• Associate level or higher AWS certification
• Up-to-date knowledge of cybersecurity threats, current best practices, threat modelling and risk mitigation techniques
• Customer centric, passionate about delivering great digital products and services
• Demonstrating true engineering craftsmanship mindset
• Be an advocate of the DevOps culture and principles.
• Passionate about continuous improvement, collaboration and great teams
• Strong problem-solving skills coupled with good communication skills 
• Understanding of social and ethical implications of software engineering (e.g. like described in the ACM Code of Ethics)
• Open minded, inquisitive, life-long learner 
  
  

About Our Offer

• Competitive salary
• Pension scheme and life assurance
• Generous holiday entitlement & holiday discounts
• Forward thinking ways of working
• TUI time off, purchase of additional holiday entitlement
• Excellent rates with foreign exchange and discounts with retailers
  
  

At TUI, we know people are as diverse as the destinations we send our customers to. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here