Contract Support Analyst

☞ CBRE

見る: 104

更新日: 14-11-2025

場所: Antwerp

カテゴリー: コンサルティング/カスタマーサービス

業界:

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仕事内容

Contract Support Analyst
Job ID
198869
Posted
31-Dec-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest

Administrative, Customer Service, Facilities Management

Location(s)

Antwerp - Antwerpen - Belgium


We are looking for a Contract Support analyst to join the team at Johnson & Johnson at Beerse (Antwerp). Partly possible to work remotely. Days at the office can be negotiated
Strong communication skills in English and Dutch are required (orale & written) without we won’t be able to proceed your application!

Job Purpose

Provide exceptional customer service and comprehensive financial and administrative services to clients by working closely with Operations Teams and Finance department.
Manage service contract renewals
Negotiate terms with suppliers to achieve the best value solution for the client
Liaise with vendors and the client to assure the alignment regarding service needs and cost
Raise service contract and none contract (time and material) purchase orders in Coupa/ Peoplesoft.
Support new supplier onboarding as required.
Key task
  • Understand and interpret service contract needs using data provided.
  • Maintain contract tracker documents with contract renewal information (PO number, date
  • PO raised, final pricing, approval date).
  • Report KPI data on a monthly basis.
  • Liaise with client Sourcing Point Of Contacts (SPOC) when required.
  • Ensure correct storage of finalized service contracts
  • Log savings in Value Track
  • Contribute to savings projects and strategies
  • Attend and lead periodic vendor business review meetings
  • Monitor and manage invoices together with Operations Team and Finance (daily)
  • Monitor and manage all change requests from the client (weekly). Ensure reported to
  • Finance each quarter for budget requirements.
  • Drive implementation of savings opportunities to ensure customer and contractual
  • financial savings.
  • Liaise regularly with the Help Desk teams to ensure all service requests are met and
  • ensure all inquiries to Contract Support are responded to promptly.
  • Attend a weekly alignment meeting with Operations, Quality and Finance
Profile
  • Full school education
  • Excellent PC based skills, withexperience in Word, Excel,PowerPoint and Outlook
  • Experienced negotiator
  • Strong communication skills in English and Dutch (orale & written)
  • Organised and able to track progress of multiple tasks in parallel
  • Excellent communication skills both written and verbal
  • Able to communicate and develop effective relationships with people at all levels across the business
  • Excellent customer service and communication skills
  • Experience of using Smartsheets
  • Experience with Vantage
  • Experience with Value Track
  • Previous experience in Procurement/Sourcing
  • Communication with all levels of
  • seniority in an organisation
  • Demonstrate the ability to work independently
  • Ability to work as part of a team, as well as independently
  • Calm manner, able to work under pressure and with changing demands and priorities
  • Excellent organisational skills and is results/ task orientated
  • The role may require flexibility in terms of location and hours to meet the needs of the business and clients.
  • The job description is subject to change based on the evolving needs of the company and the Business Unit

What we offer:
An attractive salary package, fulltime contract and other extra-legal beneftis ( mealvouchers, healthinsurrance plan, cellphone, laptop ..)
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締切: 29-12-2025

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