Customer Service Agent

☞ Robert Half

見る: 135

更新日: 16-11-2025

場所: Brussels Brussels Capital

カテゴリー: その他の

業界: Staffing Recruiting

レベル: Associate

ジョブタイプ: Full-time

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仕事内容

For one of our clients, an international company active in the chemical sector, Robert Half is urgently looking for a temporary Customer Service Agent with a first experience in managing industrial and international orders with an excellent knowledge of English & French.

This ambitious enterprise is located in the South-East of Brussels.

As Customer Service Agent,you will join a team of 15 people and will be responsible for the following tasks:
  • You manage the OTC (Order To Cash) processes with the responsibilities and in function of the roles, both defined by the Excellence project (from order entry to invoice - all order types);
  • You work in an environment of global harmonized processes, understanding the key topics and interdependencies with other departments and team work to guarantee optimal service to the customers;
  • You respond prompt to all customers inquiries (samples - documentation requests - product inquiries - prices - etc.);
  • You prepare and follow price requests in collaboration with the sales staff;
  • You are responsible for the administrative handling and follow-up of claims in close cooperation with the sales staff and quality manager;
  • You develop a good relationship with the distributors;
  • You establish credit/ debit notes regarding exchanged pallets, waiting times, late deliveries etc.;
  • You ensure the credit management: monitor the payments and contact customer if needed (in close cooperation with sales force and accounting);
  • You manage all administrative tasks related to the customer portfolio (update customer data in the systems, classification of all sales documents, price increases, etc.).
The requested qualifications for this Customer Service Agentposition include:
  • You have a Bachelor in International Trade or Master in Logistics, Business Administration;
  • You have a first experience as Sales Assistant, Customer Service or logistic assistant - in an industrial company is a plus;
  • You have perfect verbal, listening and writing skills in English and good knowledge of French.
  • The knowledge of SAP is a big plus;
  • You have good communication skills.
Our Client Offers
  • A full-time interim contract (39h) for minimum 6 months;
  • Homeworking;
  • Internal training and personal development;
  • Free parking for employees;
  • An attractive salary package including extra-legal benefits like meal vouchers of €8/day and reimbursement transportation at 80%.
Interested in this challenging position of Customer Service Agent? Apply today!

Robert Half BV processes the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at
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締切: 31-12-2025

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