Digital Business Relationship Manager - Sales

仕事内容

We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology. Our mission is to enable our customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.

TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com

We are currently looking for a Digital Business Relationship Manager (DBRM) to act as the linking pin between a.o. the Sales division and the Digital Business Processes (DBP) team, understanding and linking their business needs to technology.

As a DBRM professional you are actively looking for ways to simplify work, to introduce best practices, to implement new activities. Together with employees and management, you analyze ways of working and map out how they could work differently. You encourage them and help them improve and facilitate their daily work.

You will need to effectively communicate and align with multiple business stakeholders and be the main point of contact between DBP, and the business.

The assignments within this role are broad and vary from detecting opportunities, defining roadmaps, analyzing and optimizing business processes and complete implementations of automated business processes supported by digital technologies.

Daily, you’ll be energized by:

• Proactively searching for the "business value" both short-term and long-term with a focus on digital awareness, Customer delight and risk assessment.
• Building and managing relationship to oversee “convergence and strategic partnering” across the organization.
• Advising, coaching, and aligning your business stakeholders and DBP team members when making their decisions.
• Ensuring initiatives are set up for success and aligned with the corporate strategy and ensure adoption across the relevant departments.
• Managing projects or workstreams, represent the business in project activities, coordinate involvement of end-users, manage projects risks and budgets.
• Being the right hand of product owners when translating business needs into technology requirements.
• Maintain creativity and innovation by staying on top of industry and technological trends (e.g. ERP, e-business,…) and co-govern the way forward.

Your profile

• Experience w Process modelling
• Experience w Agile Project management
• Experience w Digital customer engagement (customer experience, customer journeys, service design…)
• Problem solving skills
• Use communicative (writing, speaking, presenting) and coaching skills to share vision & opinion with key figures in the organization
• Ability to positively influence others and bond with business stakeholders
• Ability to focus on business value results instead of solutions, pragmatic thinker as opposed to a dogmatic dreamer
• Interested in detail while not losing the overall picture and direction
• High level of initiative, ability to work well in a global and virtual team environment, plans and carries out responsibilities with minimal direction
• Prepared to travel on an occasional basis both to other TOMRA sites or customers’ sites, both domestic and abroad
• Fluent in English
• Experience in any of the following is a plus: implementing ERP, web projects, Agile
• Experience in Business Development, sales analysis,….
• Designing and facilitating workshops
• Academic training with 5 to 10 years of experience in relevant role

Interested? We look forward to hearing from you! Please apply by attaching an up-to-date CV (in English).

NOTE TO RECRUITMENT AGENCIES: We do not accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may not submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members. TOMRA is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.