Product Manager Cloud

At Proximus, our goal is to support customers in their ’Digital Transformation’ journey. We help our customers from the cloud discovery phase to the migration (towards public, or Proximus Cloud) and offering managed services on top of that. We ensure customers can rely on the future-proof solutions (automation, orchestration, software-defined …) that will support their business growth. Within the EBU / ESP (Enterprise Business Unit / Enterprise Solutions & Platforms) department, we’re looking for a Product Manager with a focus on Secure Hybrid Cloud Services. This includes services to assist customers in their Cloud discovery and assessment phases and Managed Services to offer Full Care services in production phase.

Tasks and responsibilities:

• Identify the market needs and the customer’s business requirements into a solution, making sure that budget and timing are respected.
• Manage the development of new solutions with internal stakeholders: procurement, engineering, legal, marketing, operations, customer support, sales, presales…
• Manage the solutions lifecycle, enriching or outphasing them.
• Enrich the strategy with new ideas, and develop programs to meet targets (also contribute to docs for ExCO, Management Committee…).
• Collaborate to the go-to-market plan and develop sales documentation (writing Service Description, product pagers, sales presentation, order forms, pricing calculator ...).
• Actively evangelize the solution within the organization and at customers side (via events, marketing actions, customer visits, training for sales, … ).
• Ensure the financial and operational follow-up of your solutions (P&L, budget, funnel, KPIs reporting) and ownership of the operational plan for your solutions and the 5 year plans.
• Support to sales and presales thanks to value proposals, demos and customers visits. Support on offers or RFPs when needed (P&L, discount strategy, specific aspects). Listening to customer needs to improve your solution.
• Maintain a close relationship with the vendors/partners and third parties: stay aware of the technological evolution, market trends, issues escalation, price negotiation, work on contracts with procurement, define joint sales actions, process improvements, follow up incentives and back end rebates.

Profile

• Master degree combined with 5 to10 years relevant experience in ICT and Cloud domain.
• 3 years’ experience around Public Cloud, Agile methodology and ITIL services.
• You’re a business owner, driving your portfolio to achieve growth, so you have strong financial skills to be in charge of the P&L of the solution (Budget, Capex, Opex, Revenues, Profitability…) and elaborate a Business Case with 5 year plan.
• You have excellent communication and presentation skills, internal but also with external customers: you can explain a complex technical concept in a didactic way. You can challenge a technical conversation with ICT architects or system engineers.
• You are a solution ambassador internally and externally, evangelizing your portfolio also to Top Management.
• You have strong operational skills, «can do» attitude, to deliver results on time. You always put a priority on the customer needs. You show agility and can work in a changing and dynamic environment.
• You are stress resistant, you have good time management, and you can prioritize a backlog of user stories, according to new customer needs. You can analyze a problem and find solutions without referring to the management when possible.
• You are a team player but working autonomously, and you can break the ‘silo mentality’, convincing people to work in team.
• You learn quickly and follow closely the Cloud and Security market evolutions (technology, social media…) to keep your knowledge up to date (Vmware, Azure, Cloud Management portals, automation tooling, containers, Cisco, NetApp, Dell…).
• Languages: French or Dutch and English is a must.

What do we offer you?

Naturally we have a competitive salary package for you. But there is so much more!

• We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!
• We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
• We encourage personal growth. At the Proximus Academy, you won’t even want to miss a session.
• We are, of course, committed to sustainability. What else did you think?
• We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus!)
• We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
• We put our customers first. And because we are all customers somewhere, you already know what that means. That’s good.
• And the ever-important work-life balance? We keep it in the right place.

In a nutshell … We offer you a job full of opportunities to grow and learn, a job that will push you forward, as you shape the digital future with us. And in doing so, you might achieve more than you thought possible. Are you a professional who thinks like this? Someone who sees solutions where others only see obstacles. Then you are a talent that can still grow with us. Every day.