Sales Order Entry Processor

Are you passionate about process automation and driven by a strong team spirit?

Then come and join us and be part of our highly qualified and enthusiastic teams.

We are currently looking for a Sales Order Entry Processor(m/f) to reinforce our Logistic team.

Your position

As Sales Order Entry Processor you are responsible for processing the orders from customers. You will manage the entire order flow, from receipt of the customer’s order to the delivery and invoicing to the customer.

You are the main customer interface for order-related communications and you interact with various (local and international) internal departments (Sales, Logistics, Accounting) in order to ensure the highest standard of customer service.

Your role

• Verifying the customer order information; check on completeness, prices, contract terms, etc
• Handling the Sales order entry
• Creation and follow up of Purchase orders
• Sending the order confirmation to the customer
• Ensuring follow up on order related issues; technical, commercial, logistical, administrative, financial,..
• Ensuring the order delivery time with internal departments, warehouses and plants
• Maintaining the communication flow with customers on orders and status
• Monitoring of orders to ensure that adjustments to orders are taken care of
• Handling return shipment from customers
• Processing credit/debits relating to order processing
• Providing order related documentation (QA, Vlarem, etc) to customers
• Keeping the administration within the order processing department up to date
• Understanding and ensuring that departmental KPI’s, objectives and guidelines are followed
• Supporting and acting as back-up for the local warehouse activities
• Assisting finance in the resolution of payments issues by customers
  

Your profile

You enjoy making sure that the entire sales order process runs smoothly and is successful. You are accurate and pay attention to details. You can switch easily between the different assignments and you stay motivated under pressure. In addition, you like to think about how things can be done even more efficiently and better. You’re customer oriented and you like solving problems. You have a sense of urgency when handling issues.

You enjoy being part of a team but you also have the drive to work on your own initiative.

If you have a professional working knowledge of Dutch, French and English, spoken and written, and you’re able to easily use Excel and Word, then you’re the one we’re looking for!

Not required but it would be an asset if you have previous work experience in a customer focused environment, an interest for technical/industrial products, some SAP experience and team management skills.

Our Offer

We offer you a wide range of learning and training opportunities to support your personal career development in an international environment. You will work in a pleasant working environment with nice colleagues and in a state-of-the-art building that is located in the Brussels region and is easily accessible by public transport and car.

We offer you an attractive salary package and additional interesting benefits. Moreover, we attach great importance to a good work-life balance and offer home working possibilities.