(Senior) Key Account Technologist

仕事内容

We’re not like most. We don’t just overcome obstacles – we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear – we create it. Meet ASM. A company that has been searching for people just like you.

Who is ASM?

ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,600 employees based in 14 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful.

ASM, an inclusive workplace

We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients.

We are looking for Key Account Technologist to join our fast growing team in Leuven, Belgium.

The key account technology department is a very versatile department within the organization of ASM, providing you with the opportunity to use and grow in all your technical, scientific, and social skills in the broad diversity of cultures the world of ASM and the assigned customer region has to offer. Not only will you, as a key account technologist, be responsible for introducing new processes and chemistry on our Vertical Furnace platforms at customer sites worldwide to engage the integrated circuit technology of tomorrow. Additionally, you will assess and solve today’s customer problems to ensure high yield and quality. Furthermore, you will have high-level and deep-dive discussions on future technologies both internally and externally to ensure we are developing the right technology for customers to be able to make that even faster and smaller integrated circuit. You will lead projects and programs to support these activities, and will travel a significant part of the time to build and maintain relations and processes.

Responsibilities

• You drive new product introductions and evaluations by leading the project including hands-on work at the customer location,
• You implement best-known methods and customer improvement projects at the customer location by executing the necessary actions and modifications,
• You provide answers to our customers by identifying problems, analyzing data, and guiding the customer through corrective steps,
• You acquire and understand customer timelines for film development, as well as roadmaps for current and future technology nodes. You will present and transfer this information to other departments within ASM such as Global Product Marketing and Research and Development,
• You identify technical inflection points and work with R&D to ensure customer requirements and learnings are implemented into product development,
• You are responsible for the performance of our equipment at the customer. For example, when a customer is asking for process specifications outside of our standard package, you will evaluate these specifications, make an assessment, and sign them off,
• You recognize early non-conformances in our furnaces, and take the necessary steps for corrective actions,
• You take responsibility to solve customer process escalations as efficient as possible, for both newly introduced processes and the installed base.
  
  

Requirements

Education and experience:

• Master degree (or above) in chemical engineering, electrical engineering, physics, or material science
• Several years of proven experience in the semiconductor wafer processing or capital equipment industry
• Related work experience in process engineering and technical marketing is a benefit
• Direct experience with silicon wafer processing is a benefit
  
  

Skills

• Excellent written and verbal communication, of which presenting for different types and sizes of audiences is the most important
• Analytical thought and analysis abilities
• Ability to manage multiple conflicting priorities towards the local account teams and within product line in support of introducing new equipment at the involved customers
• Fluent communication skills in English
  
  

Travel

• You will be assigned to multiple field projects with a duration of up to three months abroad each, to qualify processes on our new furnace and create connections with our customers
• When not travelling global, expected work travel will be 75% and minor travel between our R&D locations in Leuven, Belgium and Almere, The Netherlands
  
  

From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision – a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love.

Be part of our exciting future and join our team today!