Service Account Representative

☞ Tetra Pak

見る: 155

更新日: 16-11-2025

場所: Groot-Bijgaarden Flemish Brabant

カテゴリー: IT-ソフトウェア IT-ハードウェア/ネットワーキング 情報技術 経営管理 機械/技術 メンテナンス

業界:

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仕事内容

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what’s good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people’s lives every day. And we need people like you to make it happen.

Service Account Representative


We are looking for a Services Account Representative with an immediate start date, as a permanent contract.
You will be based in Groot-Bijgaarden, Belgium.

What you will do:


  • Lead customer relationship from a service perspective through a structured communication approach;
  • Organising maintenances and other services;
  • Lead understanding of customer needs through proactive and continuous customer diagnosis and analysis;
  • Lead creation of service account plans in collaboration with a Key Account Team.
  • Lead implementation and follow-up in alignment with the customer and KAM team;
  • Lead the creation of quality plans and participate in implementation and follow-up of targets per Key Account inline with customer and KAM-team;
  • Lead opportunity management, cross-selling and up-selling and fact-based value proposal, negotiate and close deals;
  • Lead growth of profitable service contracts;
  • Participate in follow-up value delivered, customer satisfaction and profitability on service business;
  • Participate in the resolution of technical issues by being responsible for communications with the customer;
  • Work cross-functionally to secure Business Growth and customer satisfaction.

Who you are:


We believe you have:


  • Minimum 3-5 years of customer facing experience in a technical field
  • Technical background (preferably in B2B business)
  • Strong customer orientation and business acumen
  • Strong productivity focus
  • Proven record of process implementation, discipline, and organizational agility
  • Strong continuous improvement focus
  • University Bachelor in technical/business disciplines or equivalent (2 years degree minimum)
  • English business fluency, Dutch business fluency are a must, French would be an asset

We offer you:


  • Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • Culture that pioneers a spirit of innovation where our engineering experts drive visible results
  • Equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply now!


If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on the 30th of September 2021

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締切: 31-12-2025

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