Service Level Manager

☞ Vector Synergy

見る: 120

更新日: 06-12-2025

場所: Braine-l’Alleud Walloon Brabant

カテゴリー: その他の

業界: IT Services IT Consulting

レベル: Mid-Senior level

ジョブタイプ: Contract

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仕事内容

Location:

Braine-l’Alleud , Belgium

Security Clearance

NATO Secret

Reference No

RFQ C0037 34 / Braine-l’Alleud

Skills, Knowledge, Experience Required

  • A minimum requirement of a Bachelor’s degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience ;
  • Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post ;
  • Sound knowledge of ITIL processes with proven experience on one of these processes.

Desirable:

  • Experience with SLM module of ITSM tools as well as SharePoint administration;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge of NATO responsibilities and organization, including ACO and ACT.

Duties/role:

  • Contribut ing into SLA preparation and negotiations ;
  • Being a m ain point of contact to the customer for any activities related to the SLAs ;
  • Ensur ing monitoring and reporting of agreed KPIs, provision of services, and quality of delivered services.

Additional information:If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com , info@vectorsynergy.com
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締切: 20-01-2026

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