Structured Sales Officer

We are looking for a team member in our Front Office Structured Lease team.

As Structured Sales Officer, you will be responsible for managing (customized) lease agreements, supporting front office operations and ensuring effective communication with clients and internal teams. You will play a crucial role in facilitating smooth transactions and maintaining high standards of customer service. The ideal candidate will have a passion for providing eceptional service to our clients and the ability to work collaboratively in a fast-paced environment. Join us to contribute to our commitment to ecellence and customer satisfaction!

Your key responsibilities

• You act as the privileged contact for clients (based in a dedicated region) for all questions relating to their leasing lines and the operational processing of offers and entrusted contracts.
• You analyze requests and take note of the transactions to be carried out, the procedures to be respected and the deadlines set for correct processing.
You work closely with the Zone Managers to process comple
• and tailor-made requests within an acceptable timeframe.
You answer the questions asked or contact various stakeholders/partners both internally and at the Bank or e
• ternal partners involved in the transaction (e.g. other banking institutions, suppliers, customers, etc.).
You receive and check various documents (e.g. credit decisions, order forms, payment confirmations, etc.) and eecute all planned transactions (e
• tensions and increases of credit lines, offers, contracts, etc.), in accordance with internal rules & policies and with the established contract terms with the customer.
• You identify and define needs for improvement of working procedures or IT developments.

Are you ready to make a difference? We’re looking for someone who is:

• Customer-focused: You love helping people and making their day better.
• Analytical and a problem-solver: You enjoy figuring things out and finding the best solutions.
• Organized and stress-resistant: You can keep things on track, even when it gets busy.
A great communicator: You can e
• press yourself clearly in Dutch, French, and English, both in writing and speaking.
• Tech-savvy: You’re skilled with Microsoft Office and familiar with tools like ServiceNow and IRIS.
You have a bachelor degree (with 3 years e
• perience) or master degree
• We value a positive attitude and a cheerful demeanor. Your enthusiasm and energy will be a great addition to our team!

If this sounds like you, we’d love to have you on our team!

We offer you
A clear purpose, a unique offer and a range of fleible compensation and other benefits:

• personal growth & challenging work with endless opportunities to realize your ambitions.
• an informal, dynamic environment with innovative colleagues supporting your endeavors

Furthermore, within ING Lease, you can count on a range of opportunities to invest in your personal and professional growth.

We redefine leasing. What about you?
There has never been a more interesting time to work at ING Lease. We’re on a journey that’s centered around our customers, powered by technology, and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

Questions? Just ask
Sofie HELLINCK