Account Development Manager (m/f/x)

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: Account Development Manager
Customer: DHL Supply Chain
Grade: RCS I
Contract Type: Full-time, Permanent
Closing Date for Applications: 8th August 2021

Location: Flexible across Europe / UKI

Are you a motivated, organized person seeking an exciting and rewarding opening in a fast-paced environment? Would you enjoy being part of a committed team that works together to create a relevant, important difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

What is the main purpose of this role?

Responsible of SL growth agenda by developing dedicated accounts on a EMEA level (and support for global accounts). Identification, assessment, pursuit and closure of additional business opportunities within the assigned accounts in addition to effective management of RFQ opportunities. Pro-actively manage the renewal agenda and ensure that customer satisfaction is sustained

What are your day to day responsibilities?

• Ensure that the sales goals for the relevant major/strategic key accounts are met, taking cross-divisional aspects into account
• Responsible for developing and leverage constructive relationships within assigned accounts on mid + senior management level
• Plan, control and strategically further develop acquisition, preparation of proposals, customer support and customer consulting
• Control internal and external resources (e.g., BPO, TAM, CSS, Operations, Marketing, IT and Finance) to optimally meet the customers’ needs
• Design pricing and discounting for assigned key accounts and manage/control contractual negotiations with the assigned key accounts with the aim of achieving the best possible conditions for DHL Service Logistics EMEA
• Use the O2D methodology to drive proposals from the start with the lead towards a successful implementation

What do we need from you?

• Excellent P&L knowledge
• Outstanding negotiation & influencing skills
• Thorough understanding (speaks industry and customer language) of the medical device supply chain & overall industry
• Excellent verbal and written communication skills, including good facilitation skills
• Experience with Interaction and influencing senior stakeholders
• Experience in organization with complex matrix structure
• Experience of working in and with multiple geographies and cultures

What you’ll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.