Business Process Analyst

We are looking for a motivated colleague to support the BPM Investments team dedicated to the challenging and constantly changing world of investments & advisory processes.

Working closely with various stakeholders inside the Bank, the mission of the team is to ensure that the bank’s end to end processes are and remain in line with the business needs and regulatory requirements. BPM aims for the bank to operate in the most efficient and sustainable way possible.

The scope of the role would cover, but not be limited to, the following responsibilities:

❏ You will take ownership of the review and continuous improvement of Key Operating Documents and client forms/documents

❏ You will coordinate client reporting exercises (quarterly portfolio reports, yearly Cost & Charges, yearly custody tax,…)

❏ You will deliver projects within in the Investments & Advisory domain

• Analyze requirements and align the different stakeholders (Sales, Product, IT, Legal, Risk, Compliance, Operations, etc.)
• Update procedures and documentation
• Prepare and coordinate operational readiness
• Implement controls if required
• Prepare good practice for the run the bank
• Communication and training to advisors

❏ You will further develop and maintain the team’s intranet page

You have an analytical mindset and you are process oriented, able to analyze complex requirements and translate it into a sustainable and a manageable process.

❏ You show a strong ability to multi-task, prioritize tasks and problem solving.

❏ You are results oriented and you show a pro-active attitude, able to challenge status quo and think out of the box

❏ You have excellent communication (both written and oral) skills and coaching skills, capable of explaining complex topics in a comprehensible way.

❏ You are able to establish and maintain constructive working relationships and manage stakeholders in different areas (Legal, Compliance, Risk, IT, Operations).

❏ You are a team player but able to work in an independent way.

❏ You are open-minded, and you are eager to learn; technical skills and in-depth knowledge of the investments processes are definitely an asset but can be acquired on the job.

❏ Full professional proficiency in Dutch and French, and good knowledge of English.

❏ Highly skilled in the use of MS Office applications.

❏ A young, dynamic and innovative working environment

❏ An attractive and extensive range of tasks

❏ An interesting compensation package

❏ A corporate culture where values such as customer focus, integrity and partnership are central

❏ An environment in which you are encouraged to share your opinions, suggestions and concerns (speak-up culture)

❏ A flat organizational structure with close cooperation and open communication with both management and in between the different departments

❏ An extensive range of training opportunities to develop technical, soft and leadership skills via Connect2Learn, our learning platform

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.