Chapter Lead Business Analysis

WHAT YOU’LL DO

To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes.

To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the chapter. Chapter Leads will optimize the deployment of Chapter members across Squads and line-manage Chapter members to guide and develop their skills and expertise

As a Chapter lead, you will blend deep domain expertise with a passion for coaching and developing people. You will directly oversee a team of Chapter members, who will be embedded in Squads but report to you as their line manager. You will help them grow and develop in their area of expertise and ensure alignment on the “how” of the work they perform in Squads. You will serve as a “player-coach,” spending part of your time embedded in a Squad yourself. You will work as a Squad Member in your domain of expertise, helping to advance the work and using your experience to maximize Squad performance. You will also be committed to maintaining and developing your own expertise and knowledge to ensure that you and your Chapter members bring the latest thinking to your roles.

Among your responsibilities, you will:

• Continuously develop Chapter expertise
  • Maintaining best-in-class Chapter expertise and resources in order to deliver the right knowledge and skills to Squads
  • Staying abreast of relevant developments and innovations in domain area, both internally and externally
  • Maintaining your own functional and business knowledge through learning and continuous improvement
• Develop Chapter members and the Chapter as a whole
  • Overseeing, providing feedback, and developing Chapter members to help improve domain knowledge and better serve the Squads in which they work
  • Discussing Chapter development progress and opportunities with the other Chapter Leads , Head of Chapter Leads and the tribe orchestration teams
• Share knowledge and expertise within and outside of the Chapter
  • Ensuring the “how” of the work performed by Chapter members is aligned with established technical roadmaps and guardrails to drive strategy
  • Sharing relevant insights and developments within area of expertise with Chapter members and related Chapters
  • Actively sharing knowledge and expertise across the organization with other Chapters
• Identify resource needs throughout the organization
  • Engaging Product Owners, Tribe Leads, and Tech Area Leads to allocate Chapter members and ensure Squads have proper technical resourcing and functional expertise
  • Identifying expertise and resource gaps and training or hiring the talent needed to address them
• Work in a Squad to realize its mission
  • Advancing the work of the Squad based on items in the backlog and priorities set by the Product Owner
  • Sharing expertise with Squad members and working cross-functionally to advance the work of the Squad
• Enable the organization’s new way of working
  • Modelling behaviors to support the organization’s transformation to a new way of working
  • Actively creating and maintaining a positive culture within the Chapter based on Agile leadership behaviors
  
  

YOU’RE GOOD AT

• Inspiring and motivating your team
• Comfortable with both planning and execution
• Influencing the organization through thought leadership that shapes technical demand
• Committing to cross-functional collaboration to achieve the best results for the organization
• Enjoying coaching and developing people to improve their performance, knowledge and expertise
• Are intellectually curious and enjoy learning new skills and capabilities (e.g., Agile principles and technology platforms)
• Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• BS/BA/MA degree or equivalent work experience preferred
• Experience delivering strategic change programmes spanning multiple years in a fast paced, large global financial services firm, ideally in asset servicing.
• 5+ years of overall experience performing business analysis professional software engineering
• Knowledge of the Post trade processes (clearing, settlement, custody and asset servicing, and reporting) is a advantageous and expertise in one such domain is desired,
• Total 2+ years’ relevant experience in Tier 1 global financial institutions, including a proven track record in a management position, leading business analyst teams.
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Knowledge about REST API design standards, patterns and best-practices development experience is a plus
• Experienced in Waterfall and Scrum methodology
• Ability to work in fast-paced environment with a high level of professionalism, patience and maturity
• Entrepreneurial spirit and comfort working within rapidly changing environment