Communications Manager

작업 내용

NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America.

The NATO Communications and Information Agency (NCI Agency) helps NATO keep its edge. Based in Brussels, Belgium, the NCI Agency Communications Manager manages external communications to the press, industry and the public, as well as corporate communications internally to Agency staff.

Who We Are

We are NATO’s technology and cyber experts, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful.

With more than 3,000 civilian and military staff members in 29 locations throughout Europe and North America, the NCI Agency plays a critical role in NATO. The NCI Agency acquires, deploys and defends communications systems for NATO’s political decision-makers and Commands. The Agency is on the frontlines against cyber threats, working closely with governments and industry to prevent future debilitating attacks.

At the NCI Agency, you will sharpen your expertise as you work within a dynamic multination team of civilian and military professionals at the top of their fields.

The Role

The Communications Manager will be part of the Strategy and Strategic Communications Office. This team is responsible for the development and implementation of the Agency’s Communications Strategy, which outlines the Agency’s core messages, as well as the team’s key communications campaigns, with their objectives.

Working within a fast paced, small, highly specialised and international team, the Communications Manager will lead and manage the team, assigning tasks to staff to undertake research and conduct interviews to craft engaging content that targets both internal and external audiences, as well as NATO enterprise stakeholders. The Communications Manager will manage the Agency’s communications presence across a range of channels and tools to drive forward a broad portfolio of on and offline communication activities and events.

In Addition, This Role Will Also

The Communication Manager will develop and implement the Agency’s Communications Plan, and define critical KPIs. The Manager will assign, edit and approve press releases, feature articles and social media content for official NCI Agency communication channels, such as the external website (www.ncia.nato.int), official Agency social media channels (Instagram, LinkedIn, Twitter, Facebook), Intranet (SharePoint platform), weekly newsletter and NITECH (NATO Innovation and Technology) magazine. The Communications Manager will also be responsible for drafting content as needed, as well as crafting speeches for the Agency’s senior executives, the General Manager and Chief of Staff.

• Manage press and media relations; responding to inquiries, delivering effective media campaigns, organizing media events, providing expert advice to Agency staff members on best practices for communications, and directing the production of regular media coverage reports.
• Act as a spokesperson for the NCI Agency as directed by the General Manager or Head of Strategic Communications and Partnership Office.
• Serve as a first point of contact in the Communications Office; acting with tact, diplomacy and experience on a wide variety of issues.
• Recommend, develop, and implement strategic communication campaigns to support the NCI Agency’s Strategic Plan, business objectives and key events.
• Identify target audiences and tailor messages and communication activities to those audiences.
• Evaluate the NCI Agency’s visibility and reputation within the set target audiences and develop recommendations for improvement.
• Establish a close relationship and cooperation mechanism with appropriate NATO Headquarters counterparts (NATO Public Diplomacy Division) to ensure the NCI Agency’s communications align with the wider NATO strategic context.
• Advise the NCI Agency executives, Business Areas chiefs, commanders, and staff members on public relation and reputation building matters; assisting them from a promotional and public relations perspective to prepare for conferences, symposiums, and seminars.
• Act as the NCI Agency senior content manager, overseeing and providing guidance to other staff designated as content managers.
• Where required and directed, liaise with external NATO, governmental and commercial bodies as required in the promulgation of the NCI Agency’s public relations.
  

About You

You easily establish good relationship and are able to relate to people at all levels. You are a storyteller, able to gather information, verify facts, and organize information in an easy to understand way. You are able to adapt to the pace of the news cycle and enjoy working on breaking news and seeking out information. Further to this you have:

• A Bachelor degree at a nationally recognised/certified University in a relevant discipline (journalism or communications) and at least 6 years of experience in relevant role in journalism, corporate or marketing communications.
• Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing.
• Experience assigning stories and managing people, editing their work, managing personnel issues and mentoring your team.
• Familiarity with writing speeches and lines to take for executives.
• Experience in developing an organization’s media response and lines to take for routine media queries, as well as crisis situations.
• Proficiency in the use of major social media platforms and the Microsoft Office Suite, experience in drafting social media content.
• Proven experience in managing successful communications events and campaigns from beginning to end.
• Many examples of press releases and feature articles you have drafted for professional media outlets or organizations.
• Written communications materials, such as articles, for staff at your previous employer.
• Experience working in a dynamic communications or media environment, ideally in a multicultural or multinational setting.
  

What do we offer?

• Genuinely meaningful work as part of the most successful alliance in history
• Initial three-year contract with a competitive monthly tax-free salary of 7,068 EUR
• Additional monthly sums added to your salary for families and children, as well as additional financial assistance for education for your children (where applicable)
• Excellent private health insurance scheme
• Generous annual leave of 30 days plus official holidays
• Retirement Pension Plan
  

When applying for this post we request that you share up to five examples from your portfolio (or links to them). As an alternative, feel free to share a link to access your portfolio.

For a full list of responsibilities, you can review the job description here. To learn more about NCI Agency, our mission and goals, take a few moments to visit our website.

Primary Location

Belgium-Brussels

NATO Body

NATO Communications and Information Agency (NCI Agency)

Schedule

Full-time

Salary (Pay Basis)

7,068.00

Grade

NATO Grade G17