Customer Engagement Platform Developer

작업 내용

TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com

We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology. Our mission is to enable our customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia.

Tomra Food is creating a Customer Engagement competence centre to implement systems and processes supporting the digitalization of our business. This initiative is core to the transformation of Tomra Food and we are looking for the best resources to help us become leader in the Customer Engagement area.

As a Platform Developer, you have a genuine interest for the Customer, you speak natively “CRM” and data. You are passionate about Microsoft technology, and you interface naturally with the business as a facilitator, bridging the gap between technology and business in a pragmatic manner.

Your experience is key to all phases of our projects. You encourage, inspire, consider and collaborate at every level with your colleagues and vendor. As a CEP Solution Developer, you collaborate on and contribute to all project phases, and you have the technical know-how to design, coordinate and put into practice CRM solutions that cover all aspects of the customer relation.

You strive to deliver solutions that exhibits the best customer and employee experience.

Daily, you will be energized by:

• You will collaborate with the business and other teams’s member across the globe in customizing, developing, integrating, and extending Dynamics 365 CE and PowerApps to meet TOMRA’s needs
• Work with technology and design teams to support constant improvement

Candidate profile

• You are a detailed professional who knows how CEP supports business needs
• You are adept at crafting CEP solutions with the ability to impart your knowledge with colleagues all over the globe
• Your knowhow will find you working in all phases of the SDLC
• You will be the lynchpin between colleagues and business partners in delivering solutions
• You are an excellent communicator, with a real passion for technology
• You enjoy partnering with you’re the business to develop and lead a technology plan supported by CEP, and you have experience as a ‘consultant’ working with the business.
• You have around five years of experience in system design, application development, software engineering, or other related experience
• You have been working with global and offshore teams to establish and maintain CRM technology
• You have hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps technical solutions
• You have work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments
• You have hands-on experience with one or more of the following D365 / Dynamics CRM modules: Project Service Automation, Field Service, Sales, Marketing
• You have experience developing & deploying business applications using Microsoft’s Dynamics Power Platform
• Your core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, PowerBI, & Flow
• You have intermediate to advanced knowledge of relational database concepts
• You are a self-starter and creative thinker
• You are passionate about customer relationship management (CRM) and its potential to move organizations forward.
• You have a Bachelor’s degree in business systems or a related field or equivalent experience
• In-depth training in the Microsoft Power Platform landscape or equivalent by experience is a plus.
• You have been exposed to formal project management methodology and scrum.

Interested? We look forward to hearing from you! Please apply by sending an up-to-date CV at tss-jobs.be(at)tomra.com indicating ’Customer Engagement Platform Developer’ in the subject line.

NOTE TO RECRUITMENT AGENCIES: We do not accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may not submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members. TOMRA is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday