Desktop Support Engineer L2

☞ Sharp Brains Ltd

전망: 120

갱신일: 26-11-2025

위치: Antwerp City Antwerp

범주: IT-소프트웨어 IT-하드웨어 / 네트워킹 정보 기술

산업:

직업 종류: Voltijds, Tijdelijk

봉급: €4.000 per maand

Loading ...

작업 내용

Job Description:

Strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.

  • Experience in installing, technical troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50Lbs.
  • Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred) and Mac OS/Apple device troubleshooting.
  • Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to

monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.

  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end user network cabling..
  • Experience supporting RF devices troubleshooting and configuration, Thermal and Zebra printers
  • Experienced in repeat call analysis and developing preventive actions
  • Experienced in Problem management
  • Excellent written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on-time. Takes proactive ownership and works with sense of urgency
  • Mobile Device Management –(MDM tools Mobile iron & Intune) - setup devices for email, RSA authentication, VPN connectivity and troubleshooting.
  • Good understanding and troubleshooting of Apple devices and apps.
  • Knowledge on VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.
  • Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.
  • Experience of ticketing tools (ServiceNow)

Contract length: 4 months

Expected Start Date: 01/09/2021

Job Types: Full-time, Contract

Salary: €4,000.00 per month

Loading ...
Loading ...

마감 시간: 10-01-2026

무료 후보 신청 클릭

대다

작업 보고
Loading ...

동일한 작업

Loading ...
Loading ...