DevOps Engineer/ Service Reliability Engineer

Successful engineers in our team will have strong problem solving, drive for execution and results, while ensuring reliable and consistent delivery and operations of our applications. We value passion, creativity, agility, accountability and the desire to learn new technical areas. You will be an important part of our team of highly motivated and talented individuals and this is a great opportunity to challenge yourself, grow your career and influence the next generation of the travel platform. You will join a dynamic empowered team where agility, lean, CI/CD and DevOps practices mindset are fostered and where there is a continuous strive for self-improving.

Your role

The goal of a DevOps engineer will be to accelerate application teams’ ability to reliably and consistently deliver applications by developing standardized automation to form a common continuous deployment pipeline for functional R&D teams as a whole.

Main Activities

• 
  Be accountable for an applicative platform according to SLA, NFR and operability criteria
• Build and develop automation to enable quick & safe instance deployment
• Contribute to the definition of SLAs, OLAs and NFR
• Adopt & and ensure usage of monitoring tools to find problems, raise alert, and ensure that we meet our SLAs/OLAs
• Incident response: monitor and build/define alerting to enable auto-recovery. Provide automation to ensure auto-recovery. In case of not-automatically recovered issue, ensure first full recovery. Once solved, analyze the root-cause of the issue, liaising with the development teams if needed, implement a specific monitoring and automate a response that will manage auto-recovery if the same issue happens again
• Proactive incident management in synchronization with frontline services and Incidence Response Team
• Assist developers in debugging application & performance issues
• Ensure process reengineering and optimization
• Drive continuous improvement to the service delivered to customer (agility, stability ...)
• Drive the enforcement and definition of operational requirements / non-functional requirements in collaboration with application owners and middleware organizations
• Operate the platform within our security and privacy guidelines
• Document configuration processes and policies
• Further key activity will be to further support our move to public cloud.

Education

• 
  Master degree in Computer Science

Technical Skills

• 
  Experience with windows server system management
• Experience with IIS setup
• Experience with the Dot Net (core) framework
• Experience with Powershell scripting
• Experience with MS SQL server management
• Experience with Hyper-V virtualization
• Knowledge on networking
• Basic knowledge on firewall

Personal Skills

• 
  Multicultural approach
• Pro-activity, sense of initiative, autonomy.
• Change management and flexibility
• Analytical and problem-solving skills
• Information gathering
• Communication
• English fluent
• Strive for continuous improvement

The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation. Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place. E.g. a minimum time on position or Line Manager approval may be requested.