HR Business Analyst

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise’s: NATO International Civilians (NIC)’s, Military (Mil), and Interim Workforce Consultants (IWC)’s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004326

Role Duties and Responsibilities

• Builds and maintains strong relationships with the NCI Agency Chief People Office and external Human Resources and ensures strong partnership with counterparts in other internal and external service centres and NATO Bodies;
• Independently, but following broad objectives and agreed plans, bridge the gap between customers and our technical team by collecting, clarifying and analyzing business needs and translating them into technical requirements for the full Employee Life Cycle and related processes;
• Analyze needs and requirements to maintain and further develop up-to-date technology knowledge related to Human Resources applications;
• Supports the NBAC technical team in the service delivery to ensure highest possible customer satisfaction;
• Independently creates and coordinates release decks in preparation of application updates and upgrades;
• Take lead roles during the implementation of new / update of existing Human Resources applications;
• Prepare and deliver functional training for new and/or in-service Human Resources applications;
• Performs any other duties as may be required;
• Deputize for higher grade staff, if required.
• Establishing and maintaining close partnerships with internal NCI Agency communities and external stakeholders;
• Promote and maintain professional relations with human resources officers in other NATO organizations and other external bodies.

Essential Skills and Experience

• In depth knowledge and experience of transactional human resources processes, preferably gained in a fast paced, high volume HR Operational environment.

Education

• A minimum requirement of a Bachelor’s degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post;

Desirable Skills and Experience

• Prior experience of working in an international environment comprising both military and civilian elements;
• Prior experience of the implementation of Human Resources applications, ideally in a lead role.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.
• A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable;

Language Proficiency

• Business English

Working Location

• Braine-l’Alleud, Belgium

Working Policy

• Hybrid (60% On-site)

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance